International Van Lines

Pros: relatively affordable*. Pretty easy that they come in and pack everything up for you and reassemble. Cons: they do not have their own movers or drivers. They jus ... Read More Pros: relatively affordable*. Pretty easy that they come in and pack everything up for you and reassemble. Cons: they do not have their own movers or drivers. They just have local contractors they use for their moves. My tv came broken despite being packed with blankets and a box. And it’s because when they move it from the local mover to the movers who will drive across the country, it’s a bunch of random people who don’t actually take proper care of your items. DONT BELIEVE THE PRICE ESTIMATE THEY GIVE YOU. The estimate they give you is always underestimated. It assumes all of your items stack perfectly from floor to ceiling in boxes. Obviously that’s not real life and they will add extra cubic feet for unused space due to items not stacking like boxes. I had multiple items broken and the process to file a claim is ridiculous and requires you to have so much specific documentation I just gave up. In the end, the total was still cheaper than had I rented a truck and not having to pack and move my furniture or reassemble was worth the value to move from CA to FL. Just an aside, the guys who packed my stuff were excellent prompt and did a great job. The one guy who unloaded was also great. The truck driver sucked and didn’t help at all and all the damage came from how they moved my items after loading.

The price was in line with what I was looking for. They were very pleasant to speak with and work with, and all went well with my move. I have moved before, and my experi ... Read More The price was in line with what I was looking for. They were very pleasant to speak with and work with, and all went well with my move. I have moved before, and my experience with International Van Lines was better than the last.

Experience Movers made my relocation so smooth! They packed and loaded my things in record time! The efficiency was unmatched! Nothing was broken or lost! They even helpe ... Read More Experience Movers made my relocation so smooth! They packed and loaded my things in record time! The efficiency was unmatched! Nothing was broken or lost! They even helped me arrange my furniture at the new place! This team truly goes ABOVE and BEYOND! Absolutely incredible service!

I’ve moved a few times and had some pretty bad experiences with Moving companies. This time around I searched for an actual mover and not a broker and found Internation ... Read More I’ve moved a few times and had some pretty bad experiences with Moving companies. This time around I searched for an actual mover and not a broker and found International Van Lines. They did a great job with my move and I had no issues throughout the process of my move. I was pleased with the outcome and would use them again if needed. I would also like to give a shoutout to my sales rep Justin who did a great job getting everything set up for me.

Amazing move experience as always! The movers were kind and helpful and when they forgot a piece of furniture I contacted the office and they sent an equally awesome crew ... Read More Amazing move experience as always! The movers were kind and helpful and when they forgot a piece of furniture I contacted the office and they sent an equally awesome crew out to pick it up and deliver it. Ive moved with them 4 times and every time has been perfect!

Great experience with IVL! We are moving from MA to FL and they’re super fast and detailed with moving out our stuff! Highly recommend:) Great experience with IVL! We are moving from MA to FL and they’re super fast and detailed with moving out our stuff! Highly recommend:)

Very easy and efficient moving team. Great value, great communication and showed up on time. Had a great team of people that were friendly and hard working. Thank you ... Read More Very easy and efficient moving team. Great value, great communication and showed up on time. Had a great team of people that were friendly and hard working. Thank you IVL team!

We moved from Kansas to Illinois in July 2024 using International Van Lines. Our experience with them was a nightmare. The process of estimating costs seemed designed to ... Read More We moved from Kansas to Illinois in July 2024 using International Van Lines. Our experience with them was a nightmare. The process of estimating costs seemed designed to seriously underestimate expenses. Judging from reviews underestimates of 25% are common with the company. The costs of the move would have been tolerable were there a modicum of services provided for them which was not the case. We spent the week before the move frantically trying to contact their customer service representative to clarify the time of the pickup and what we would need to do to be prepared for it. Calls continually went to voice mail and were never returned. The move itself was a disaster. IVL appeared to subcontracted with other movers or use questionable affiliates to have the work done. The first group showed up in a rental truck from Enterprise and took our furniture to a warehouse where others reloaded it. It was eventually delivered in a nondescript truck by movers whose English was limited. The system seemed designed to encourage bad service and a lack of accountability. The results were problems that went far beyond those ordinarily encountered in moves. They disassembled a dining room table, but lost the hardware so it could not be reassembled. They lost the legs to a modern desk that we needed to have a repairman remake. They managed to break a marble table top that we thought was indestructible. They snapped coffee table in half. The lost three large boxes that were only delivered three months later and a filing cabinet that is still floating around their warehouses somewhere. Claims for damages are handled by an organization called Movingclaims.net. Before dealing with IVL you would be well advised to look up reviews of the organization at the Better Business Bureau or Reddit that will give you a good idea of the nature of the organizations you will be dealing with. It took three months from the time our meager claim was settled to get a check.

I had several heavy furniture pieces to move, and this company handled everything expertly. They disassembled and reassembled everything perfectly. I had several heavy furniture pieces to move, and this company handled everything expertly. They disassembled and reassembled everything perfectly.

NEVER NEVER HIRE IVL as a moving company. At every phase, representatives lied to me. And, worst of all, they served as a broker rather than a mover and assigned my job t ... Read More NEVER NEVER HIRE IVL as a moving company. At every phase, representatives lied to me. And, worst of all, they served as a broker rather than a mover and assigned my job to a much lower rated moving company, American Knights Moving and Storage. Goods were stored by American Knights in Texas for over two months,. This is after I was promised that my goods would be moved to my new location (Delaware) by IVL and stored at an IVL facility in Delaware, providing prompt delivery once I’d moved. It occurred despite being told that IVL did not use subcontractors and was told, “Absolutely not. Only International Van Lines personnel will pack and deliver your materials.” If I’d wanted to hire the inferior moving company I was assigned to, it could have cost less. But I didn’t choose an inferior company (or so I thought). And it was inferior: One bookcase was broken beyond repair, as were numerous glass items. A valuable poster was folded in quarters rather than properly rolled or packed flat. One box was lost altogether. American Knights packers insisted on emptying all dressers. They also repacked many items that I had packed in certain baskets or containers, making it ridiculously time-consuming to get everything organized again. Delivery was by yet another company: Speedy Movers. These unpackers could not read instructions written on every box, nor follow oral directions for placement of the boxes. NEVER TRUST ANYTHING IVL SAYS and NEVER HIRE the company.