Super frustrating experience
I am only giving this 2 stars because the movers and pre-move staff were nice people. The movers were polite and respectful throughout the process. Our project ended up taking two days, not one for an in town move, which was exhausting and very inconvenient. Two days, means double the cost, double the tip, etc… Two pricey items were damaged during the move and instead of doing the right thing and attempting to repair or offering to pay for the repair, we were forced through the insane process of paperwork, providing purchase receipts for our own property, etc.., only to get $5-10 bucks back for something that would likely be $200+. It’s clear the process is meant so that no claim for damages would ever be submitted, it’s such a pain. I would never use this company again and I have told friends and family not to use them as well.
