Moving company in Fort Lauderdale, FL
They were fast and efficient, and boxed every item into appropriate cartons. They even added protective padding for the vulnerable items. Thanks to that, not a single thing was out of place or harmed when it was delivered! Bravo to them all!
Extra Space assigned us Lucrative Van Lines, and after reading all the horrible reviews, etc. we asked that they find another company and they agreed, but upon moving day, guess what company showed up? Lucrative van lines, in a rented Penske truck. We immediately called and told the Extra-Space rep that we were promised a different moving company, and we were told "Take it or leave it" and good luck finding another company before you need to be out. We had a signed contract for an agreed amount, but they raised the price twice, once before they would even start packing, they threatened to leave with a truck half-full of our property if we refused to pay the additional amount. The two "movers" showed up in a rented 26' truck that was too small for our 3 bdrm house, so, of course, they failed to fit all of our belongings, so they then charged us for an additional truck for $6500, and they still drove off leaving 2 rooms of furniture behind. We had to rent a U-Haul for another $5000 and move the remainder of the furniture ourselves. They provided no inventory or bill of lading, they slowly and methodically absconded nearly all of our paperwork. (Plausible deniability) Somewhere along the way they switched trucks, and lost some of our furniture. They damaged nearly everything they touched, at the new house they demanded a cash payment before they would unload the truck, left everything in the garage promised to return in the morning, drove off, and never returned. Both Extra Space and their so-called movers are liars and thieves.
Some of my furniture was quite hefty. However, Anthony and Gabriel were powerful enough to easily carry everything to the truck. The movers worked tirelessly to protect our furniture and other belongings during the relocation, and their efforts significantly reduced the experience's stress.
The initial call was great and once the contract was signed I never heard a clear answer from the company again. I was supposed to wait for them to call( which was a few days before my move) to even know when I am actually moving. That day was horrible the guy said it would be an extra charge I said no problem, can u just read me the inventory list to see if I forgot anything to which he responded no. This representative was named Fredrick, and he they started to yell at me to which every time I would ask him excuse me sir but I’m just trying to know the list, he then kept saying I’m interrupting him and I’m just trying to get a lower price( to which I never said I wanted to do). I ask to be transferred to another person he said no, I said so your as high as it gets he said yes, I asked him if he was the CEO, he said I’m as high as it gets. The call ended and after hours I finally got in touch with the first guy who I ever talked to at the company and he said this guy was known to do this stuff and to call customer service the next day. When I did I was told we would not be in the office anymore and that I would never hear from him. Then a few days later guess who calls me, Fredrick. I asked him if this was the same guy who called me so horribly and he said I don’t think I was but yes, I asked if I could speak to anyone else and he said no. This company is a Bait in switch company and run their business like the mafia. You pay the money but you won’t get your stuff safely transferred in your move. Don’t chose this company and I’m convinced the good reviews were made by the company themselves.
I liked their punctuality on all three moving days. It showed their commitment, and after delivering everything, they stayed to help me place furniture. So, impressed!
The genuine employees did an excellent job. They were prompt They took extraordinary measures to box and protect my items, and then helped me unload and arrange them in my new home after we arrived.
Literally use anyone else. This is the worst moving company that I have ever interacted with. They quote me at one price then come to pick my stuff up and its DOUBLE the total price originally quoted and the driver tells me “there’s nothing I can do”. Then they tell me they will give me 48 hours notice to drop my stuff and turns out they just give you about 8 hours notice when theyre already on the way. Had to abruptly end my work day to go meet them with little to no heads up as promised. And finally the icing on the cake, my stuff arrives with furniture broken and boxes bent and broken. This has truly been the worst experience and hopefully this review will help others make the right choice and choose someone else.
This moving firm has made the whole process of relocating exciting. What could have been a tedious chore was transformed into an exciting adventure.
We had an excellent experience with Extra Space Moving & Storage LLC and would suggest them to anybody seeking to move. The movers were professional, kind, and careful with our belongings, and the process went off without a hitch.
During my move, my expectations were blown away. Despite the sweltering degrees, the crew completed the whole move in eight hours. My kids made a mess while working were very calm and friendly with my kids.
This moving company is not verified with the Federal Motor Carrier Safety Administration (FMCSA). We cannot confirm their licensing status or credentials. Please exercise caution and conduct your own due diligence before hiring. We do not guarantee the reliability or safety of unverified movers.
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Reviews summary
Recommended based on user reviews
Literally use anyone else. This is the worst moving company that I have ever interacted with. They quote me at one price then come to pick my stuff up and its DOUBLE the ... Read More
47 reviews
We had an excellent experience with Extra Space Moving & Storage LLC and would suggest them to anybody seeking to move. The movers were professional, kind, and careful wi ... Read More
Thanks to John guidance and friendliness, the relocation went smoothly; the movers were punctual, efficient, and pleasant to work with; and I have no hesitation in recomm ... Read More
All parties involved appeared relaxed and ready, and the terminal's loaders and unloaders went out of their way to be helpful and kind. I have a recommendation for you, a ... Read More
We only wish to express our gratitude to the dedicated crew who showed up and did the job. They put out a lot of effort, and I was amazed by how quickly they completed th ... Read More
Richard and his teammates brought nothing but positivity, cooperation, and honesty to the table. Thanks to their hard work, everything was delivered on time and in a cond ... Read More
Excellent, knowledgeable, and sympathetic help provided. The relocation proceeded well and on schedule, and no items were broken in transit. Despite all of the uncertaint ... Read More
Their movers take care of your things like they are their own. My wall hangings and paintings received the greatest amount of attention. They packed them meticulously wit ... Read More
Some of my furniture was quite hefty. However, Anthony and Gabriel were powerful enough to easily carry everything to the truck. The movers worked tirelessly to protect o ... Read More
They were fast and efficient, and boxed every item into appropriate cartons. They even added protective padding for the vulnerable items. Thanks to that, not a single thi ... Read More
The genuine employees did an excellent job. They were prompt They took extraordinary measures to box and protect my items, and then helped me unload and arrange them in m ... Read More
Extra Space Moving & Storage LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Extra Space Moving & Storage LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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