Moving company in Fort Lauderdale, FL
The team at Diaz provided an excellent experience. No damage occurred to my belongings during shipment. I would definitely use their services again.
Our moving company has a number of positive features, one of which is its affordability. The other quotes were higher and offered fewer services for the price. I have found my 'forever mover.' Why try to reinvent the wheel? Every issue that arose during the move was solved quickly, sometimes even before we were informed about it.
Literally use anyone else. This is the worst moving company that I have ever interacted with. They quote me at one price then come to pick my stuff up and its DOUBLE the total price originally quoted and the driver tells me “there’s nothing I can do”. Then they tell me they will give me 48 hours notice to drop my stuff and turns out they just give you about 8 hours notice when theyre already on the way. Had to abruptly end my work day to go meet them with little to no heads up as promised. And finally the icing on the cake, my stuff arrives with furniture broken and boxes bent and broken. This has truly been the worst experience and hopefully this review will help others make the right choice and choose someone else.
They showed up on schedule at the new place and promptly inquired whether we required any assistance. And their website ranks on because it's very legit, man!
This moving firm has made the whole process of relocating exciting. What could have been a tedious chore was transformed into an exciting adventure.
Extra Space assigned us Lucrative Van Lines, and after reading all the horrible reviews, etc. we asked that they find another company and they agreed, but upon moving day, guess what company showed up? Lucrative van lines, in a rented Penske truck. We immediately called and told the Extra-Space rep that we were promised a different moving company, and we were told "Take it or leave it" and good luck finding another company before you need to be out. We had a signed contract for an agreed amount, but they raised the price twice, once before they would even start packing, they threatened to leave with a truck half-full of our property if we refused to pay the additional amount. The two "movers" showed up in a rented 26' truck that was too small for our 3 bdrm house, so, of course, they failed to fit all of our belongings, so they then charged us for an additional truck for $6500, and they still drove off leaving 2 rooms of furniture behind. We had to rent a U-Haul for another $5000 and move the remainder of the furniture ourselves. They provided no inventory or bill of lading, they slowly and methodically absconded nearly all of our paperwork. (Plausible deniability) Somewhere along the way they switched trucks, and lost some of our furniture. They damaged nearly everything they touched, at the new house they demanded a cash payment before they would unload the truck, left everything in the garage promised to return in the morning, drove off, and never returned. Both Extra Space and their so-called movers are liars and thieves.
The initial call was great and once the contract was signed I never heard a clear answer from the company again. I was supposed to wait for them to call( which was a few days before my move) to even know when I am actually moving. That day was horrible the guy said it would be an extra charge I said no problem, can u just read me the inventory list to see if I forgot anything to which he responded no. This representative was named Fredrick, and he they started to yell at me to which every time I would ask him excuse me sir but I’m just trying to know the list, he then kept saying I’m interrupting him and I’m just trying to get a lower price( to which I never said I wanted to do). I ask to be transferred to another person he said no, I said so your as high as it gets he said yes, I asked him if he was the CEO, he said I’m as high as it gets. The call ended and after hours I finally got in touch with the first guy who I ever talked to at the company and he said this guy was known to do this stuff and to call customer service the next day. When I did I was told we would not be in the office anymore and that I would never hear from him. Then a few days later guess who calls me, Fredrick. I asked him if this was the same guy who called me so horribly and he said I don’t think I was but yes, I asked if I could speak to anyone else and he said no. This company is a Bait in switch company and run their business like the mafia. You pay the money but you won’t get your stuff safely transferred in your move. Don’t chose this company and I’m convinced the good reviews were made by the company themselves.
Surprisingly, the actual cost matched the estimate perfectly, which was a relief because I was expecting hidden extras. Their costs were straightforward, with no unpleasant surprises. This relieved some of the stress from an already arduous process—relocating.
The staff handled all of my valuables with care. They wrapped them in blankets and bubble wrap to ensure their safe arrival at my new home. The dishes and glasses were all undamaged.
It was a pleasant surprise that the actual amount was the same as I estimated. They were very helpful and did not charge extra fees, although they assisted me in setting up my house. There was no pain at all during the whole process.
This moving company is not verified with the Federal Motor Carrier Safety Administration (FMCSA). We cannot confirm their licensing status or credentials. Please exercise caution and conduct your own due diligence before hiring. We do not guarantee the reliability or safety of unverified movers.
Office working hours
No working hours are available for this company.
| Mon Monday | N/A |
| Tue Tuesday | N/A |
| Wed Wednesday | N/A |
| Thu Thursday | N/A |
| Fri Friday | N/A |
| Sat Saturday | N/A |
| Sun Sunday Today | N/A |
Reviews summary
Recommended based on user reviews
Extra Space assigned us Lucrative Van Lines, and after reading all the horrible reviews, etc. we asked that they find another company and they agreed, but upon moving day ... Read More
47 reviews
Surprisingly, the actual cost matched the estimate perfectly, which was a relief because I was expecting hidden extras. Their costs were straightforward, with no unpleasa ... Read More
The team at Diaz provided an excellent experience. No damage occurred to my belongings during shipment. I would definitely use their services again.
Our moving company has a number of positive features, one of which is its affordability. The other quotes were higher and offered fewer services for the price. I have fou ... Read More
My antiques and crystal items made it soundly to the new home, the furniture dismantling and packing were satisfactory, and the appliances are all up and running, so thes ... Read More
They showed up on schedule at the new place and promptly inquired whether we required any assistance. And their website ranks on because it's very legit, man! ... Read More
I was astounded. The group relocated my belongings carefully and worked diligently. Fair cost and first-rate communication all along the way. Professional and reliable mo ... Read More
The staff handled all of my valuables with care. They wrapped them in blankets and bubble wrap to ensure their safe arrival at my new home. The dishes and glasses were al ... Read More
This moving company is the best I've ever used. The movers did a great job, from packing to unloading. Everything went off without a hitch. Because they constantly commun ... Read More
It was a pleasant surprise that the actual amount was the same as I estimated. They were very helpful and did not charge extra fees, although they assisted me in setting ... Read More
Their persistent dedication to providing great customer service is extremely inspiring. The staff was more than willing to fulfill my request for custom wrapping for my a ... Read More
Extra Space Moving & Storage LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Extra Space Moving & Storage LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
