Mar 20, 2024
We were grateful to have him in charge of our move
I Got a bunch of cat towers from a shelter that shut down and just ended up giving them away for free if I pay for the shipping. I have my own shelter here and I really needed them. Country Mile handled the shipping for me and They picked up from IL and brought everything to PA in 5 days. Thank you!
Mar 01, 2024
Thank you
I had to move in the middle of a nasty divorce from hell. Everything was confused and chaotic. The only thing that made any sense was the actual move. The company I booked pretty much on the fly was Country Mile. They were very sensitive and read the room instantly and were able to accommodate the delicate situation. I left in a big fight which I'm surprised they didn't drop everything and run away from. They were quite professional, quick, and cost-effective. Thank you. You really came through for me.
Feb 14, 2024
Great Care was taken
We are a family of 4 with a dog and a cat. We moved from Lauderdale FL to Fairfax VA. We had to empty out a 3 bedroom house with a garage front and back yard. What could have been a very stressful chaotic event ended up being an operation that went smoothly and with no special events or accidents. I'm happy I moved with Country Mile they made it possible. 5 stars.
Jun 29, 2024
Fraud! Stay away or you will have your items held hostage!!
Fraud!! This company will try to charge you for using more cubic ft than was actually used. Thye brought a 1700 Cubic Sq ft trailer and then tried to say they used 2500 plus cubic square feet. Thye then demanded more money and when i refused to pay because I documented everything and knew they didn't use that space they pulled off from our house in Florida and are not holding our items hostage. I do not want anyone to go through what we are so please do not use this company. We are currently in the legal process of getting our items back. We paid over 11k and they wanted to charge 17K for adding 100 boxes they never used. I never write reviews but wnat people to know how bad this company is. I would give zero stars if I could. Stay away!!!
Feb 22, 2024
NJ to MA
We hired Country Mile because of the decent price as we had a limited budget. They weren't the cheapest but they felt the safest for our move. So they did our move from NJ to MA a couple of weeks ago. We got everything in good condition. Thank you.
Jun 25, 2024
Friendly and helpful guys!
The loading and unloading went without a hitch. Unpacking was a snap since they arranged every box and piece of furniture where we wanted it.
Aug 03, 2024
Very Poor Service and Inaccurate Quotes
Please Do Not Use This Company AT All! The service was very poor, the communication was even more poor, we talked to one person and made a payment to get the move started, then that person was fired and our original payment and plans were not honored at all and more money was requested on the spot to continue the process. We received no actual move date and time, we had to wait around for days. Then they called the day of the move to schedule the load of the truck well after business hours in a very inconvenient manner. Please save yourself a headache, and choose another moving company!
Jul 16, 2024
Wow, these guys are great; thanks a lot!
Country Mile Moving, LLC and it was pretty darn fantastic. The movers showed up right on time, and they were a friendly bunch. They really put in the effort to wrap and pack my furniture like it was their own. They even offered to help me get rid of stuff I didn't need. And the packing supplies they used? Top of the line, no doubt about it. Everything made it in one piece.
Jul 19, 2024
Stunning Movers!
The movers showed remarkable proficiency in carrying and unloading heavy items. They did it; thumbs up!!
Jul 22, 2024
Scam company
Truly an awful, scumbag, scam of a company. Our experience was a disaster from the start, when a few days before our move we were contacted by quality control who added an additional $2,000 to our originally quoted price. Upon arrival, the moving company that they sent (this is another story... they told us that they weren't a van line company. They absolutely are.) charged us even MORE money at the door for our items. It was clear that the strategy on the sales team (our rep was Matthew) is to grossly underestimate your cubic feet to upsell you when you are desperate. In addition, they maintain a good rating on BBB (somehow), however they contract with moving companies that have F ratings, and you have no idea who you are getting until they show up at your door. When our items arrived at our destination, the company first tried to charge us an extra $1400 because they claimed that their truck wouldn't fit. This was not true. We provided photo evidence that the truck had an extremely wide area to park directly in front of our house yet they still insisted they charge us. I was able to haggle that down to $750, but it still felt like I was being scammed. Onto the actual items that were delivered...it was a disaster. Dozens of our items were broken beyond repair. One table was literally cracked in half down the middle. We were PROMISED that our furniture would be carefully wrapped and moved, but this was not the case. It is costing us hundreds of dollars to replace what they broke. I tried to make a claim on the damages, but I was told that I could only get $60 back. When I asked for a detailed report of how they got to that number, I received an automated email. All in all, the move itself cost double what Matthew originally quoted me. This is not counting all the furniture and items that were broken. Do not touch this company with a ten foot pole. I am out thousands of dollars due to their malicious practices.