Aug 03, 2024
Very Poor Service and Inaccurate Quotes
Please Do Not Use This Company AT All! The service was very poor, the communication was even more poor, we talked to one person and made a payment to get the move started, then that person was fired and our original payment and plans were not honored at all and more money was requested on the spot to continue the process. We received no actual move date and time, we had to wait around for days. Then they called the day of the move to schedule the load of the truck well after business hours in a very inconvenient manner. Please save yourself a headache, and choose another moving company!
Jul 22, 2024
Scam company
Truly an awful, scumbag, scam of a company. Our experience was a disaster from the start, when a few days before our move we were contacted by quality control who added an additional $2,000 to our originally quoted price. Upon arrival, the moving company that they sent (this is another story... they told us that they weren't a van line company. They absolutely are.) charged us even MORE money at the door for our items. It was clear that the strategy on the sales team (our rep was Matthew) is to grossly underestimate your cubic feet to upsell you when you are desperate. In addition, they maintain a good rating on BBB (somehow), however they contract with moving companies that have F ratings, and you have no idea who you are getting until they show up at your door. When our items arrived at our destination, the company first tried to charge us an extra $1400 because they claimed that their truck wouldn't fit. This was not true. We provided photo evidence that the truck had an extremely wide area to park directly in front of our house yet they still insisted they charge us. I was able to haggle that down to $750, but it still felt like I was being scammed. Onto the actual items that were delivered...it was a disaster. Dozens of our items were broken beyond repair. One table was literally cracked in half down the middle. We were PROMISED that our furniture would be carefully wrapped and moved, but this was not the case. It is costing us hundreds of dollars to replace what they broke. I tried to make a claim on the damages, but I was told that I could only get $60 back. When I asked for a detailed report of how they got to that number, I received an automated email. All in all, the move itself cost double what Matthew originally quoted me. This is not counting all the furniture and items that were broken. Do not touch this company with a ten foot pole. I am out thousands of dollars due to their malicious practices.
Jul 06, 2024
Couldn't have gone better.
Moving was a pain, but these movers made it easier to handle. They knew a lot, were polite, and showed care. They carefully packed the car after covering their furniture with blankets to keep it safe. You can be sure that I will use their services again! Thank you very much
Jul 15, 2024
They made my move stress-free and seamless
Absolutely recommend their movers! There were no breakages or misplacements! Very impressed! They made my move stress-free and seamless
Jul 04, 2024
Simple, Seamless and Satisfactory!!!
What a wonderful group of people! All of it was done very well by them. My parents had to leave town after we sold their house. They agreed to let us move with just a few days' notice! They kept things clean and organized, and most of the time, they were nice to be around.
Jul 19, 2024
Stunning Movers!
The movers showed remarkable proficiency in carrying and unloading heavy items. They did it; thumbs up!!
Oct 23, 2023
Working with the moving company was a…
Working with the moving company was a dream come true; they handled everything so I could concentrate on getting settled in my new place.
Jul 08, 2024
Good work
Great work, team! When the guys moved the furniture, they were very attentive. The driver parked a closed truck on the parking plot and helped movers to load my heavy furniture.
Jul 02, 2024
They are perfect
I wholeheartedly suggest this moving company. The personnel were trustworthy, honest, and careful with our possessions.
Feb 09, 2024
From Chicago IL to Miami FL
I moved a couple of times before and on both occasions it was a disaster so this time I tried to be very picky with the mover that I hired. I ended up hiring Country Mile to ship my household goods from Chicago IL to Miami FL. They were very professional and had a fair price. Also they were not late with the delivery. I got it all in 10 days. Thank you.
