Is Charter Van Lines licensed and insured?

Yes, Charter Van Lines is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.

What services does Charter Van Lines offer?

Charter Van Lines offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.

How does Charter Van Lines calculate your moving cost?

Charter Van Lines calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).

How do I get a quote from Charter Van Lines?

You can request a free quote from Charter Van Lines directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.

What should I do if something is damaged during the move?

If any items are lost or damaged during your move with Charter Van Lines, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.

How do I choose a Florida moving company?

When choosing a moving company in Florida, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Florida to evaluate their reliability and experience.

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Charter Van Lines Claim Business?

Name: Charter Van Lines
Brand: Charter Van Lines

Moving company in Boca Raton, FL

4.3 Great · 77 reviews

Avg. move cost $4,384

Service area —

Mover Information

(800) 684-4853
[email protected]
21301 Powerline Rd. Ste 106, Boca Raton FL, 33433
https://charter-vanlines.com/

Contact Mover

Customer Highlights

May 01, 2024

Trust me this company is terrible !!

Do NOT use this company for your moving needs. They are SCAMMERS!!! I called to get a quote and was unsure if I wanted to commit, they told me not to worry- I could place a deposit of $600 and could cancel at any time and receive a full refund. I signed the contact that stated the same thing. After I ended up having to cancel, they told me I would receive my refund after a week. It has now been over a month and they not only did not send my refund, they completely ghosted me and will not answer my calls or emails. This company should have their license taken away and should not be able to scam anybody else!!!

MA margaret weber 2 Bedroom Home Read

Oct 04, 2026

DO NOT USE

Zero stars. The lack of the communication doesn't even begin to express the difficulties I experienced with this company. Then, when they finally showed up, the mover quoted me $75 per step of my 2 story apartment. Then said "pay me $200 cash and it's fine." There were multiple instances that he tried to get more cash for reasons like above. Once my belongings were loaded up, I could not get in contact with anyone regarding the delivery date. My furniture and belongings were a month late to arrive and after many attempts to communicate with the company, never received a delivery date. After many attempts, I received my storage, the boxes were soaking wet and so crushed I had broken glassware that I marked at fragile. I will 100% use another company moving forward. Whatever this company quotes or promotes is not worth the headache

KE Kendall 1 Bedroom Home Read

Apr 10, 2024

Humble and Able Team!

On a friend's advice, I contacted them, and I'm delighted I did. Good lines of communication were in place prior to the change.

AR Arnaldo Zambrana 2 Bedroom Home Read

Sep 11, 2024

Bad Service.

I call customer service representative because when they came to pick up my merchandise they want to charge me more the representative didn't help me at all or work with me i told her i didn't want to speak with her i want to speak with someone else she hung up on me 4 times.i ask for my deposit back they said no.

BR brenda oceguera 2 Bedroom Home Read

Oct 14, 2024

Worst move ever.

I just received a call from Charter Van Lines after submitting information for a quote and the representative was forceful, became upset and hung up on me because I asked if I could compare moving prices with other companies. Before hanging up he goes, "I don't even know why you're on the phone with a moving company right now." Very unprofessional!!!

EL El Jonez 2 Bedroom Home Read

Jan 12, 2024

Great value! Headache free!

I just wanted to say thanks for the excellent service I had from your company. The delivery guy I use adjusted his schedule to accommodate my stocking and delivery needs. When I arrived, everything was in perfect order.

HA Harold Davis 2 Bedroom Home Read

Oct 01, 2024

AVOID AT ALL COST!

My experience with this company started out pretty good. They got my reservation set up quickly with Patrick and they answered any questions that I had. However, I canceled my move on the 1st of July about 3 days after I reserved it. After about a month of waiting and not seeing a refund I called them to inquire about the status of my refund and they stated that they didn't know that I wanted a refund. So then on the 30th of August they finally emailed confirming that they would refund me. However, after a week of again waiting for a refund I still had not seen anything, so I called them back. They said that the refund had been issued and that it should show up in my account within a week. Again I wait another week and I still do not see the refund. This continues for three weeks until finally they offer to just mail me a check for the refund. I gave them my address to mail it to on September 18th and again waited until the 1st of October. When I still haven't received it I called back to check on the status and they told Mee ghat they had never mailed the check for the refund when they said that they had. When I asked how to receive my refund or when I asked to be transfered to a manager they would place me on a hold and leave meon hold until I hung up. This happened multiple times. They still have not given me any way to resolve the issue duspite me sending multiple emails and calling for several weeks. I am not very happy regarding the service that I received from this company. Deffinetly wouldnt recomend using them to anyone after having this experience.

AB Abigail Griffith 2 Bedroom Home Read

Feb 01, 2024

Captivating Experience

David and Jerome were prompt and courteous, but they were also sloppy and careless. They packed and moved my things well, but they also left some of them behind. They unloaded and placed my things where I wanted them, but they also made a lot of noise and disturbed my neighbors. They were a hit and miss, depending on the situation.

FR Frank Giles 2 Bedroom Home Read

Apr 12, 2026

A disastrous move: lost thousands of dollars

Would have given a fraction of a star if i could.I have used national moving companies before. None were remotely as bad as this company. They contracted the job to third party who i believed used other operators. 80% + of my stuff were severely damaged, damaged, lost. It was bad does not remotely describe how awful it was. My OLED tv screen was cracked. My glasswares, vases were shattered. My delicate lab equipments were severely damaged. Parts of my spanish furniture were missing. I can go on and on and on. I suffered thousands of dollars in damage. DID NOT RECEIVE A SINGLE CENT . DO NOT ABSOLUTELY USE THIS COMPANY. THEIR PROMISE OF WHITE GLOVE TREATMENT WAS A CRUEL JOKE.

SO Soumitra Basu 3 Bedroom Home Read

Aug 19, 2024

Cool Guyz.

These guys were very professional and reliable. They didn’t whine or moan about how heavy my stuff was or how many stairs they had to go up and down. They just worked hard and did their job. They moved all my furniture, including my sofa, dining table, and dresser. I was very satisfied with their work.

JE Jerry McCormack 2 Bedroom Home Read

See all 77 reviews

Licensing & Certifications

At My Good Movers, we believe peace of mind starts with verified credentials. Charter Van Lines holds all required registrations to legally operate both local and interstate moves.

USDOT

2875673

MC number

964891

State License

Not Provided

Gallery

No photos uploaded yet

Hours & Responsiveness

Replied to 0% of negative reviews 0 of 6 reviews rated 1–2 stars got a reply

Replies to 0% of all reviews 0 of 10 reviews answered by the company

Office working hours

No working hours are available for this company.

Mon Monday	N/A
Tue Tuesday	N/A
Wed Wednesday	N/A
Thu Thursday	N/A
Fri Friday	N/A
Sat Saturday Today	N/A
Sun Sunday	N/A

Reviews summary

Recommended based on user reviews

Write a Review

4.3/5

77 reviews

5-star

4-star

3-star

2-star

1-star

Average estimate cost $4,383.52 Free Estimate Cost

Shared review

brenda oceguera

Sep 11, 2024

Bad Service.

I call customer service representative because when they came to pick up my merchandise they want to charge me more the representative didn't help me at all or work with ... Read More

Move size: 2 Bedroom Home Service cost: $5680

Charter Van Lines reviews

77 reviews

Joshua James

May 22, 2024

extremely helpful and pleasant

They worked swiftly and efficiently, taking care not to harm any of our furniture. Additionally, they were quite patient with us while we deliberated over the best layout ... Read More

Move size: 2 Bedroom Home Service cost: $2670

Gracie Lopez

May 14, 2024

They were so incredible!

I had an amazing experience with Charter Van Lines. The crew was superb. Alexandra explained how his team would pack and relocate my belongings, putting larger stuff firs ... Read More

Move size: 2 Bedroom Home Service cost: $3870

margaret weber

May 01, 2024

Trust me this company is terrible !!

Do NOT use this company for your moving needs. They are SCAMMERS!!! I called to get a quote and was unsure if I wanted to commit, they told me not to worry- I could place ... Read More

Move size: 2 Bedroom Home Service cost: $3840

Arnaldo Zambrana

Apr 10, 2024

Humble and Able Team!

On a friend's advice, I contacted them, and I'm delighted I did. Good lines of communication were in place prior to the change.

Move size: 2 Bedroom Home Service cost: $3650

Frank Giles

Feb 01, 2024

Captivating Experience

David and Jerome were prompt and courteous, but they were also sloppy and careless. They packed and moved my things well, but they also left some of them behind. They unl ... Read More

Move size: 2 Bedroom Home Service cost: $4200

Eric Hansen

Jan 31, 2024

GOOD experience

I could go on and on about how amazing it is to work with everyone involved in this company and yet fall short of doing them justice. Everyone was quite cautious about pr ... Read More

Move size: 2 Bedroom Home Service cost: $3430

Michael Levi

Jan 19, 2024

Awesome!

Charter Van Lines is very professional and better with my move. I am knew nothing about and never moved to another state and these company were aware that i am knew nothi ... Read More

Move size: 2 Bedroom Home Service cost: $3950

Joseph Marrero

Jan 15, 2024

Proficient Movers

Alex and his unit handled our sensitive artwork with extreme care. They meticulously wrapped each item in a specially crafted box to guarantee that no blemish was visible ... Read More

Move size: 2 Bedroom Home Service cost: $3500

Joanne Oldenburg

Jan 13, 2024

These people suck!!

DO NOT USE THIS COMPANY!!! They lie to get your business and then subcontract it out and do not help once you have paid! I have an email from them saying best to worst ca ... Read More

Move size: 2 Bedroom Home Service cost: $8000

Harold Davis

Jan 12, 2024

Great value! Headache free!

I just wanted to say thanks for the excellent service I had from your company. The delivery guy I use adjusted his schedule to accommodate my stocking and delivery needs. ... Read More

Move size: 2 Bedroom Home Service cost: $4200

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Charter Van Lines – Licensed Movers in Florida

Charter Van Lines is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.

As a verified mover listed on My Good Movers, Charter Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.

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