Is Charter Van Lines licensed and insured?

Yes, Charter Van Lines is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.

What services does Charter Van Lines offer?

Charter Van Lines offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.

How does Charter Van Lines calculate your moving cost?

Charter Van Lines calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).

How do I get a quote from Charter Van Lines?

You can request a free quote from Charter Van Lines directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.

What should I do if something is damaged during the move?

If any items are lost or damaged during your move with Charter Van Lines, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.

How do I choose a Florida moving company?

When choosing a moving company in Florida, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Florida to evaluate their reliability and experience.

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Charter Van Lines Claim Business?

Name: Charter Van Lines
Brand: Charter Van Lines

Moving company in Boca Raton, FL

4.3 Great · 77 reviews

Avg. move cost $4,384

Service area —

Mover Information

(800) 684-4853
[email protected]
21301 Powerline Rd. Ste 106, Boca Raton FL, 33433
https://charter-vanlines.com/

Contact Mover

Customer Highlights

Oct 04, 2026

DO NOT USE

Zero stars. The lack of the communication doesn't even begin to express the difficulties I experienced with this company. Then, when they finally showed up, the mover quoted me $75 per step of my 2 story apartment. Then said "pay me $200 cash and it's fine." There were multiple instances that he tried to get more cash for reasons like above. Once my belongings were loaded up, I could not get in contact with anyone regarding the delivery date. My furniture and belongings were a month late to arrive and after many attempts to communicate with the company, never received a delivery date. After many attempts, I received my storage, the boxes were soaking wet and so crushed I had broken glassware that I marked at fragile. I will 100% use another company moving forward. Whatever this company quotes or promotes is not worth the headache

KE Kendall 1 Bedroom Home Read

Jul 10, 2024

Wow, these guys are great; thanks a lot!

They displayed amazing competence when it comes to preserving important artwork. Everything I owned, no matter how pricey, made it to my new home safely.

LA Lawrence Johnson 2 Bedroom Home Read

Sep 05, 2024

Terrible communication on important matters

Charter Van Lines misrepresented itself as a moving company but acted as a broker, outsourcing my household move to StreamLine and my vehicle transport to an unknown private company without notifying me. Their lack of communication could have caused significant confusion and frustration. Charter Van Lines created two documents: one for my household items and another for my vehicle. I indicated in both that I would only be available until August 20th. Despite this, they failed to coordinate between the two services, leaving me in a ridiculous situation where they expected me to be available for my car after the 20th, which directly contradicted the information in the documents. This oversight shows a complete lack of attention to detail. Charter Van Lines contacted me at the last minute on a Sunday with minimal payment options for my household items. Thankfully, the driver accepted a Walmart money order, but this was the only smooth part. I had already paid $200 upfront but still needed to receive communication regarding my vehicle. After learning their truck had broken down, I had to scramble to book another company. Only after I secured a new service did a different driver show up unannounced, forcing me to cancel the backup plan. Despite clearly stating I would not be available after August 20th, Charter Van Lines ignored this crucial information and even accused me of lying. Because of their incompetence, I had to rely on friends to receive my car. On top of that, my household goods were delayed, and Charter Van Lines tried to justify it with their 10-day delivery window. However, the company handling the actual move, StreamLine, was professional and helpful, unlike the unprofessional behavior of Charter Van Lines. Charter Van Lines is unreliable, deceptive, and fails miserably at communication. They pass work to third-party companies without informing customers and then try to cover it up. Their reviews appear suspiciously polarized, with primarily 5-star and 1-star ratings, raising questions about their authenticity. If you're looking for a reliable moving service, avoid Charter Van Lines at all costs.

JA jason arnold 2 Bedroom Home Read

Aug 16, 2024

Proficient Movers

John kept me in the loop the entire time. He called me before the move to confirm the details and give me an estimate. Donald texted me during the move to update me on the progress and let me know if there were any issues. He also followed up with me after the move to make sure I was satisfied and to thank me for choosing Charter Van Lines. The move was a breeze, no drama, and if I had any questions, Michael was always there to holla at.

CA Carl Williams 2 Bedroom Home Read

Apr 12, 2026

A disastrous move: lost thousands of dollars

Would have given a fraction of a star if i could.I have used national moving companies before. None were remotely as bad as this company. They contracted the job to third party who i believed used other operators. 80% + of my stuff were severely damaged, damaged, lost. It was bad does not remotely describe how awful it was. My OLED tv screen was cracked. My glasswares, vases were shattered. My delicate lab equipments were severely damaged. Parts of my spanish furniture were missing. I can go on and on and on. I suffered thousands of dollars in damage. DID NOT RECEIVE A SINGLE CENT . DO NOT ABSOLUTELY USE THIS COMPANY. THEIR PROMISE OF WHITE GLOVE TREATMENT WAS A CRUEL JOKE.

SO Soumitra Basu 3 Bedroom Home Read

Aug 15, 2024

Thanks again for being my moving superheroes!

What great movers! They were friendly and helpful and understood when we had trouble getting the flat keys. Because their services are so good, you won't be sorry you hired them.

RO Rodney Robert 2 Bedroom Home Read

Oct 01, 2024

AVOID AT ALL COST!

My experience with this company started out pretty good. They got my reservation set up quickly with Patrick and they answered any questions that I had. However, I canceled my move on the 1st of July about 3 days after I reserved it. After about a month of waiting and not seeing a refund I called them to inquire about the status of my refund and they stated that they didn't know that I wanted a refund. So then on the 30th of August they finally emailed confirming that they would refund me. However, after a week of again waiting for a refund I still had not seen anything, so I called them back. They said that the refund had been issued and that it should show up in my account within a week. Again I wait another week and I still do not see the refund. This continues for three weeks until finally they offer to just mail me a check for the refund. I gave them my address to mail it to on September 18th and again waited until the 1st of October. When I still haven't received it I called back to check on the status and they told Mee ghat they had never mailed the check for the refund when they said that they had. When I asked how to receive my refund or when I asked to be transfered to a manager they would place me on a hold and leave meon hold until I hung up. This happened multiple times. They still have not given me any way to resolve the issue duspite me sending multiple emails and calling for several weeks. I am not very happy regarding the service that I received from this company. Deffinetly wouldnt recomend using them to anyone after having this experience.

AB Abigail Griffith 2 Bedroom Home Read

Jul 08, 2024

They helped us do our move quickly

Roland and his team were a pleasure to work with and got a lot done. In addition to keeping in touch, Edward was quick to respond to my questions. With their help, getting back to CO was a breeze.

ST Steven Cevallos 2 Bedroom Home Read

Sep 11, 2024

Bad Service.

I call customer service representative because when they came to pick up my merchandise they want to charge me more the representative didn't help me at all or work with me i told her i didn't want to speak with her i want to speak with someone else she hung up on me 4 times.i ask for my deposit back they said no.

BR brenda oceguera 2 Bedroom Home Read

Oct 14, 2024

Worst move ever.

I just received a call from Charter Van Lines after submitting information for a quote and the representative was forceful, became upset and hung up on me because I asked if I could compare moving prices with other companies. Before hanging up he goes, "I don't even know why you're on the phone with a moving company right now." Very unprofessional!!!

EL El Jonez 2 Bedroom Home Read

See all 77 reviews

Licensing & Certifications

At My Good Movers, we believe peace of mind starts with verified credentials. Charter Van Lines holds all required registrations to legally operate both local and interstate moves.

USDOT

2875673

MC number

964891

State License

Not Provided

Gallery

No photos uploaded yet

Hours & Responsiveness

Replied to 0% of negative reviews 0 of 6 reviews rated 1–2 stars got a reply

Replies to 0% of all reviews 0 of 10 reviews answered by the company

Office working hours

No working hours are available for this company.

Mon Monday	N/A
Tue Tuesday	N/A
Wed Wednesday	N/A
Thu Thursday	N/A
Fri Friday	N/A
Sat Saturday Today	N/A
Sun Sunday	N/A

Reviews summary

Recommended based on user reviews

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4.3/5

77 reviews

5-star

4-star

3-star

2-star

1-star

Average estimate cost $4,383.52 Free Estimate Cost

Shared review

brenda oceguera

Sep 11, 2024

Bad Service.

I call customer service representative because when they came to pick up my merchandise they want to charge me more the representative didn't help me at all or work with ... Read More

Move size: 2 Bedroom Home Service cost: $5680

Charter Van Lines reviews

77 reviews

Daniel Di Geronimo

Aug 01, 2024

Terrible Service

I recently had a very disappointing experience with Charter Van Lines Inc. and feel compelled to share it to help others avoid the same issues. Unprofessional Conduct: ... Read More

Move size: 3 Bedroom Home Service cost: $6740

Jason Shah

Jul 26, 2024

Super PRECISE and ON TIME!

The movers were top-notch! Their efficiency, organization, cleanliness, and skill in relocating our two-bedroom, two-bathroom house astounded us.

Move size: 2 Bedroom Home Service cost: $3149

Stephen Jennings

Jul 25, 2024

Quick and Effortless!

Excellent service and they did everything very quickly. This is the fourth time I've used Charter Van Lines and I would use them again. James and his team were amazing. ... Read More

Move size: 2 Bedroom Home Service cost: $3024

Jose Lombardo

Jul 22, 2024

I have been satisfy with my experience

I want to express my gratitude to the moving team for their exceptional service throughout my relocation journey. From the initial consultation to the final move-in, ever ... Read More

Move size: 2 Bedroom Home Service cost: $3260

Richard Hunt

Jul 19, 2024

Very happy customer

I was amazed by the service I got from Charter Van Lines for my move. They were very professional and organized, and took good care of all my stuff, from my bulky piano t ... Read More

Move size: 2 Bedroom Home Service cost: $3959

David Palmer

Jul 16, 2024

Would definitely recommend and use them again.

When it comes to details, no one does it better than Charter Van Lines. They made unpacking a breeze by handling the packing, shifting, and labelling of my possessions. ... Read More

Move size: 1 Bedroom Home Service cost: $3550

Howard Shears

Jul 12, 2024

Great service and lovely to deal with

Overall, I am satisfied with the support offered by Charter Van Lines. The estimate was promptly provided, and the process was efficient and fast. Furthermore, the necess ... Read More

Move size: 2 Bedroom Home Service cost: $4249

Lawrence Johnson

Jul 10, 2024

Wow, these guys are great; thanks a lot!

They displayed amazing competence when it comes to preserving important artwork. Everything I owned, no matter how pricey, made it to my new home safely. ... Read More

Move size: 2 Bedroom Home Service cost: $5570

Steven Cevallos

Jul 08, 2024

They helped us do our move quickly

Roland and his team were a pleasure to work with and got a lot done. In addition to keeping in touch, Edward was quick to respond to my questions. With their help, gettin ... Read More

Move size: 2 Bedroom Home Service cost: $3950

William Franklyn

Jul 03, 2024

I really couldnt say enough positive things about the amazing experience

Even though it was unbearably hot, we were able to finish the move on time. While it was being sent, nothing was broken or lost. If I needed a nearby moving business, I w ... Read More

Move size: 2 Bedroom Home Service cost: $4250

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Charter Van Lines – Licensed Movers in Florida

Charter Van Lines is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.

As a verified mover listed on My Good Movers, Charter Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.

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