Moving company in Boca Raton, FL
My moving experience was disappointing from start to finish. Communication was unclear, and I had difficulty getting updates. The process was more stressful than I expected. I hope the company improves its customer service.
What can I say that hasn’t already been said in all the REAL, and TRUE 1 star reviews. The 5 star reviews here are absolutely fake. Who gets five 5 star reviews on the same day directly following a 1 star review? Five Stars = Fake Review. Read them for yourself… all the detailed reviews are 1 star because they are lived experiences. The truth is that this company makes a really good effort at selling you on a “good” move, but after they have your money, you’re an afterthought. They don’t return calls, and they send your call to voicemail. Happened many many times to us. My wife and I made the terrible mistake of going against our intuition, and signed one of Brightside’s overly complicated contracts. We moved from Maryland to Colorado, and from the beginning, the sales people lied by telling my wife that they were the company who “moved your possessions” (lie), and that they were “NOT brokers” (lie). This came from Jen Ryan, who also promised that she would be there through the entire moving process (lie). She also said we could get our money back as long as we cancelled before the actual move was to take place (lie). The truth is you have 72 hours from the signature of the Bill of Lading, which for us was months ahead of the move date. They originally quoted us at $7800, after a 1 hour video walkthrough of our home and possessions. They said we needed 1200 CuFt (lie). We thought that was a pretty reasonable rate considering the distance. 4 Days before our originally scheduled moving “window” (the say the move will happens within a 3 day window) we have a QA call with a completely new person, who says Jen “left” and that we need to have another complete video walkthrough. Doesnt offer to use the original list, but instead wants a new list of items to move. Even though we got rid of a massive amount of possessions big and small, after another 1 hour video walkthrough, we are given a brand new quote that was about double the original cost. At this point I’m shocked and livid. We are days away from the move and new home buyers are already scheduled to move in! IT’S A COMPLETE BAIT AND SWITCH company. Now he says we need at least 2000 CuFt! We are at the mercy of this moving company at this point. They make you sign a brand new contract and there is absolutely no way to get your original downpayment back, even though NO MOVERS HAVE BEEN SCHEDULED YET. They haven’t scheduled anything because we haven’t signed the revised contract. And they call the contracts “Estimates” so that they have the leeway to increase the price whenever they want. I talked to at least 4 different employees over the phone at this company, and all lied through their teeth via selling techniques. And then when the ACTUAL movers did arrive, it was an entirely separate company, who then did a physical walkthrough of all our things. He said we needed 2500 CuFt, so he jacked the price up another $8K!! ON THE MORNING OF THE MOVE. These companies are piracy in the 21st Century, and you are almost completely screwed if real plans are already in place. They are preying on families who are paying huge sums expecting to work with a company that cares about them, when in fact they ONLY care about taking your money. Their purposefully overly complicated contracts also release them of all liability - just what you want, a company that takes zero responsibility for their actions! Does that sounds like a 5 star company? After our things were packed into a large box truck, our possessions didn’t arrive at our new location for 15 DAYS. I tracked my things, which stayed in a warehouse for 8 days before getting on the road via a Semi. Then after stops in multiple states, 7 days later, our things arrived damaged and missing boxes. Oh, and not only did I owe the remaining balance, but the NIGHT before delivery someone else calls me to say that I owe an ADDITIONAL $1,200 because a semi doesn’t fit down my street, so I need to pay them to rent a U-haul! Ultimately they scammed us out of over $20K, which depleted our savings and irrevocably damaged our family finances. You can save THOUSANDS of dollars by going with a company that actually moves your possessions and cares about their reputation, rather than these guys who take your money and then contract out the actually work. Our family, including our kids, were traumatized by both companies actions. LEARN FROM OUR AWFUL EXPERIENCE, and stay away from Brightside Movers.
Leaving a home after decades of life can be very emotional. It was a very respectful and patient team at the Brightside Moving Group. They helped to make a hectic day more bearable with their calm demeanor.
Everything went according to plan, from packing to final delivery. The movers were careful with our belongings and made sure all boxes reached the right destination.
We had several heavy appliances and furniture items that needed special attention during transportation. The moving crew took their time securing everything properly before loading the truck. They also communicated clearly about the pickup and delivery schedule, which gave us peace of mind. Nothing was damaged during the move, and the service was worth the money we spent.
I appreciated the Brightside Moving Group attention to detail with my requests. There were boxes that had to be placed directly into the bedrooms and ones that should be placed in the garage. They did a good job in following directions and made it easy to unpack.
The crew did a fantastic job transporting our household belongings safely to our new property. They worked with great care and coordination, ensuring that all items were properly handled during loading and unloading. We were particularly pleased with the way they managed our fragile possessions and valuable furniture. Their professionalism, patience, and positive attitude helped make the whole moving experience smooth and convenient.
Your moves are not just impressive; they reflect the confidence, practice, and dedication that you put into your craft. The way everything comes together so beautifully makes your performance enjoyable from beginning to end. You have a natural ability to capture attention and leave a lasting impression. Keep following your passion, stay focused on your goals, and let your talent continue to speak for itself.
We were extremely satisfied with the entire moving service from start to finish. The team handled all our household belongings with great care and paid special attention to fragile items. Everything was packed, transported and unloaded safely at our new home. The movers were polite, professional and hardworking throughout the process, making the whole experience smooth and stress-free.
The movers did an outstanding job handling our furniture and delicate belongings. Everything was transported safely, and the entire process went smoothly without any unexpected issues.
At My Good Movers, we believe peace of mind starts with verified credentials. Brightside Moving Group LLC holds all required registrations to legally operate both local and interstate moves.
Office working hours
No working hours are available for this company.
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Reviews summary
Recommended based on user reviews
My experience with this moving company was not what I expected. The overall process felt disorganized, and communication could have been much better. I was hoping for a s ... Read More
458 reviews
I needed help moving my things and called Now reviewing Brightside Moving Group. They came out early, asked a couple of questions, and started packing right away. I didn' ... Read More
It being the first time that I have used professional moving services, I wasn't quite sure what to expect. From the moment they arrived, they put me at ease by immediatel ... Read More
My moving experience was disappointing from start to finish. Communication was unclear, and I had difficulty getting updates. The process was more stressful than I expect ... Read More
Unfortunately, the moving process was frustrating. The arrangements did not go as smoothly as I had anticipated. I expected clearer communication and better coordination. ... Read More
The crew did a fantastic job transporting our household belongings safely to our new property. They worked with great care and coordination, ensuring that all items were ... Read More
What can I say that hasn’t already been said in all the REAL, and TRUE 1 star reviews. The 5 star reviews here are absolutely fake. Who gets five 5 star reviews on the ... Read More
We had a great experience working with Brightside Moving Group movers! I was concerned that the movers would have been in a rush and could possibly cause damage to my bel ... Read More
We only had a few large furniture pieces and some heavy boxes to transport, so we wanted a company that could handle a smaller move professionally. Their team arrived pre ... Read More
We had several heavy appliances and furniture items that needed special attention during transportation. The moving crew took their time securing everything properly befo ... Read More
Our move involved a lot of heavy equipment and delicate electronics, and the team handled everything with great care. They made sure the equipment was protected and safel ... Read More
Brightside Moving Group LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Brightside Moving Group LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
