TLDR: Three missed delivery dates, half my money collected over Venmo to a stranger, and now total silence. Still don't have my stuff.
TLDR: Three missed delivery dates, half my money collected over Venmo to a stranger, and now total silence. Still don't have my stuff. Hired American National Movers for a partial-load move from Florida to San Diego, around $3,600. Pickup on June 2 went fine, which makes sense, because that's the part where they collect your money. After that it fell apart. I was told my first available delivery date was June 15, a date my project manager Chris put in writing himself. Then it became a June 21-23 window. Both came and went with no delivery and no warning. Then I was told June 29. That passed too. Three promised dates, zero deliveries. Once they had my deposit and half the balance, communication died. Calls, texts, and emails to the office, to Chris, and to the carrier "Frank" all go unanswered. Complete radio silence while a stranger holds everything I own. A few things that should have been red flags: half the payment was collected by Venmo to a random personal name, which no legitimate company does. And when I asked Chris about the June 15 date he set in writing, he acted like he never said it. As of writing this, I have no belongings and no way to reach a single human being. Do not use this company.
