Worst customer service
May 1st, 2024 If there was a 0 stars, I would have chosen that. They don't even deserve one star. My mother passed away I wanted to get some of her stuff moved from California to Oklahoma. I messaged with several moving companies and even had ones with less expensive quotes but I liked the saleswoman (Anne) at A1A Movers, we chatted about people who have passed. She seemed genuine. All our conversations happened through text because I wanted everything in black and white. No, I said, she said. The day of pickup, the movers got there and right away, said that it's going to be doubled of what was quoted. I said uh no! I have through text messages that there wouldn't be any price changes and that was the price. They insisted on doubling the price. I got on the phone with the dispatcher and A1A and told the movers to leave. I said not falling for the bait and switch game. I asked for a refund of my deposit and chatted with several people at A1A. Sent them the text messages on how the price was not going to change. After going round and round. One of the managers called me and said no refund and hung up. Do not use this company. They will rip you off.
