Dec 28, 2024
I am very disappointed that the damage was not taken care of.
My refrigerator was badly damaged during the move. The owner told me several times he would come out and take a look at it to see what needed to be done but after numerous texts back-and-forth, he never followed through with any of the things he said he would do. I am still left with a badly damaged fridge and no follow up from the company. I was very happy with the movers until that point and I’ve been very disappointed that this issue was not taken care of. I checked with the moving company prior to using them and they assured me that they had insurance. Very nice guys but I am very disappointed that the damage was not taken care of.
Oct 24, 2023
Professional Manner!
A trusted choice indeed. Thomas and Anthony orchestrated a stress-free long-distance move for us. Their well-organized team worked with precision, delivering on transparent pricing and adhering to the agreed schedule. Establishing them as a fantastic choice for such relocations.
Dec 31, 2024
Unreliable, unprofessional, amateur people.
Unreliable, unprofessional, amateur people. I hired two movers on hourly basis last Saturday for loading and unloading. At the end of first two hours one guy has jumped into his car and left without saying anything. I started carrying with the only guy left so we can finish the work. One hour later he said "he has some other work he has to go". without finishing the move. I called the owner he said he will send two new people next day - Sunday morning. Sunday morning I call and he texted back saying that no one is working on Sunday they will come back on Monday. Monday morning I called again, he says they are not available till Wednesday. They also broke the floor lamp to pieces. Deeply scratched the dinner table and book shelf. Dropped the couch to the ground while unloading. Stay away and avoid at all costs.
Dec 30, 2024
I would not recommend this company.
Furniture moving blankets were not used for large furniture. Have a large scratch on a $5k Amish made table and a huge dent on the refrigerator door. One of the brackets on the top part of the leather couch was broken where the top inserts into the bottom. Furniture was just left in rooms leaving us to unwrap the plastic and put where we wanted. I filled out a damage form day of move and was told I would be contacted. I was not contacted and have been hung up on when I tried to reach out for compensation. I would not recommend this company.
Jan 01, 2025
One of the worst experiences I've had in years.
One of the worst experiences I've had in years. Three men showed up in my home to move my furniture and boxes to my new address. One of them was incredibly rude and another one of them was very, very sick and stoned, and was in my bathroom for almost 45 minutes throwing up and defacating all over my bathroom. Literally there was poop in my bathtub. They scratched the floors and lost several items. Do not hire this company. Check the BBB to see further horrible reviews.
Oct 20, 2023
Immensely satisfied
My move from FL to NE was a amazing moment, and I was determined to make it smooth. I can't say enough good things about the 3 Brothers Moving & Storage I worked with on this. Their team of dedicated experts put in countless hours of work to ensure the smooth completion of the transfer.
Oct 26, 2023
Monumental experience!
I can't sing their praises loudly enough! If you call or send them an email first, they will answer all of your silly questions and calm your silly nerves before you take any more action. Very pleased with the service from this company.
Jan 01, 2025
DO NOT USE THIS COMPANY.
DO NOT USE THIS COMPANY. They should be put out of business. The mover hit my parked car with his truck when he arrived at my home, damaging the side mirror. He offered to reduce my total moving fee to cover the damage, which I refused since car insurance companies need to handle these sorts of events. When I called the company number, I spoke with their manager who was INCREDIBLY rude, and refused to give me the company's insurance policy number. He called me unreasonable and then hung up on me... My insurance company did an investigation, and it turns out that truck is not on the company's policy, and therefor their policy does not cover the accident. No wonder he refused to give me their policy number! I am now pursuing legal action to get them to pay for the damage. This company is not to be trusted, and is operating illegally. In addition, the movers damaged several of our items, including scratching our brand new wood table, due to poor wrapping and setting it on it's side for transport. We didn't even get an "I'm sorry" from the two guys. DO NOT USE THIS COMPANY.
Dec 31, 2024
THE WORST EXPERIENCE!!!
One guy showed up 5 hrs. late, moved most of my things to my living room and left. I called over and over with no answer. I finally received a text message saying I won't be receiving service and my deposit was refunded. THE WORST EXPERIENCE!!!
Oct 25, 2023
Responsive and Efficient!
The quality of service delivered by Anthony and Maxwell was nothing less than extraordinary. They took great care and attention when packing my priceless family heirlooms and other delicate stuff. The group's commitment to maintaining the integrity of my possessions made my transfer simple.
