Terrible customer service.
I am still waiting for him to repair or refund my money for damages to my couch for two months now. He at first seemed to be addressing the issue but now does not respond to me. The leather couch is only 2 years old and now has punctures in the leather because his guys failed to wrap it in the plastic wrap and drape with the appropriate blankets which I provided! I will be disputing the charge with my cc company. Terrible customer service.