Jan 01, 2025
DO NOT USE THIS COMPANY.
DO NOT USE THIS COMPANY. They should be put out of business. The mover hit my parked car with his truck when he arrived at my home, damaging the side mirror. He offered to reduce my total moving fee to cover the damage, which I refused since car insurance companies need to handle these sorts of events. When I called the company number, I spoke with their manager who was INCREDIBLY rude, and refused to give me the company's insurance policy number. He called me unreasonable and then hung up on me... My insurance company did an investigation, and it turns out that truck is not on the company's policy, and therefor their policy does not cover the accident. No wonder he refused to give me their policy number! I am now pursuing legal action to get them to pay for the damage. This company is not to be trusted, and is operating illegally. In addition, the movers damaged several of our items, including scratching our brand new wood table, due to poor wrapping and setting it on it's side for transport. We didn't even get an "I'm sorry" from the two guys. DO NOT USE THIS COMPANY.
Dec 31, 2024
Unreliable, unprofessional, amateur people.
Unreliable, unprofessional, amateur people. I hired two movers on hourly basis last Saturday for loading and unloading. At the end of first two hours one guy has jumped into his car and left without saying anything. I started carrying with the only guy left so we can finish the work. One hour later he said "he has some other work he has to go". without finishing the move. I called the owner he said he will send two new people next day - Sunday morning. Sunday morning I call and he texted back saying that no one is working on Sunday they will come back on Monday. Monday morning I called again, he says they are not available till Wednesday. They also broke the floor lamp to pieces. Deeply scratched the dinner table and book shelf. Dropped the couch to the ground while unloading. Stay away and avoid at all costs.
Dec 31, 2024
THE WORST EXPERIENCE!!!
One guy showed up 5 hrs. late, moved most of my things to my living room and left. I called over and over with no answer. I finally received a text message saying I won't be receiving service and my deposit was refunded. THE WORST EXPERIENCE!!!
Oct 23, 2023
Took great care of our things
Any doubts I had about hiring movers were quickly dispelled by this reliable crew. Upon arrival at my new home Jackson and Anthony efficiently unloaded everything and even assisted with arranging my furniture. They were true lifesavers!
Jan 01, 2025
One of the worst experiences I've had in years.
One of the worst experiences I've had in years. Three men showed up in my home to move my furniture and boxes to my new address. One of them was incredibly rude and another one of them was very, very sick and stoned, and was in my bathroom for almost 45 minutes throwing up and defacating all over my bathroom. Literally there was poop in my bathtub. They scratched the floors and lost several items. Do not hire this company. Check the BBB to see further horrible reviews.
Dec 29, 2024
Potential Customers Beware!!
Potential Customers Beware!!! I am the manager of a Self Storage Property. This company was used by one of my customers to move property into a unit. While here, the driver of the A to Z truck, hit the side of one of my buildings causing significant damage. Which he denied. Despite video evidence, the owner of this company has refused to acknowledge responsibility, knowing that if we cant get is resolved his customer may be on the hook for payment of repairs. I am disappointed in the lack of integrity shown by this business owner and his employees.
Oct 19, 2023
Super responsive!
3 Brothers Moving & Storage movers reached 10 mins before on time and started their work. Impressive service from start to finish. These movers are the best in the business!
Oct 20, 2023
Immensely satisfied
My move from FL to NE was a amazing moment, and I was determined to make it smooth. I can't say enough good things about the 3 Brothers Moving & Storage I worked with on this. Their team of dedicated experts put in countless hours of work to ensure the smooth completion of the transfer.
Dec 28, 2024
Terrible customer service.
I am still waiting for him to repair or refund my money for damages to my couch for two months now. He at first seemed to be addressing the issue but now does not respond to me. The leather couch is only 2 years old and now has punctures in the leather because his guys failed to wrap it in the plastic wrap and drape with the appropriate blankets which I provided! I will be disputing the charge with my cc company. Terrible customer service.
Oct 19, 2023
Worthwhile experience
3 Brothers Moving & Storage a truly reliable company! We had a seamless experience from start to finish, and our belongings were in perfect condition upon arrival.
