Mover or broker: what’s the difference?
By MGM Editorial Team
Last updated
Moving company (carrier) | Moving broker | |
|---|---|---|
What it does | Moves your belongings with its own trucks and crew, or through its agents | Arranges your move and hires a carrier to do it |
Who’s responsible for loss or damage | The carrier | The carrier that moves your belongings |
Both can be legitimate, but you should always know which one you’re dealing with.
What a broker must tell you
- that it’s a broker and doesn’t move belongings itself;
- its USDOT and MC numbers;
- the carriers it works with;
- its cancellation, deposit and refund policies, in writing.
If you book through a broker, ask which carrier will move you, and check that carrier too.
On My Good Movers
Each company’s profile shows whether it is a carrier, a broker or both. Some companies that receive quote requests from us may be brokers.
Full details: Licensing, Brokers and Carriers
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