Old Town Van Lines LLC

Turned up perfectly on time, took the bulk of the work loading and unloading the truck and had a smile on their faces the whole time. Just checked all my things and they ... Read More Turned up perfectly on time, took the bulk of the work loading and unloading the truck and had a smile on their faces the whole time. Just checked all my things and they are absolutely the same as it was before the packing.

Exceptional value for the service provided. The team worked diligently, making the move a pleasant experience... Exceptional value for the service provided. The team worked diligently, making the move a pleasant experience...

We were blown away by the level of service provided by Movers. They made moving day a breeze and we couldn't be happier.... We were blown away by the level of service provided by Movers. They made moving day a breeze and we couldn't be happier....

I couldn't have asked for a better moving experience. The team was professional, courteous, and took great care with my belonginga.. I couldn't have asked for a better moving experience. The team was professional, courteous, and took great care with my belonginga..

The staff at Van Lines Company were not only professional but also friendly and approachable. They made the entire moving process stress-free and enjoyable. ... Read More The staff at Van Lines Company were not only professional but also friendly and approachable. They made the entire moving process stress-free and enjoyable.

Urgently I had to move to another area so I contacted them through a friend. They came on the time and loaded everything with the utmost care. Thanks a lot for providing ... Read More Urgently I had to move to another area so I contacted them through a friend. They came on the time and loaded everything with the utmost care. Thanks a lot for providing this amazing move.

The team at Old Town Van Lines exceeded my expectations in every aspect. Right from the initial inquiry their customer service was top-notch. The team at Old Town Van Lines exceeded my expectations in every aspect. Right from the initial inquiry their customer service was top-notch.

Sammy and his crew were great! We had an interstate move from Texas to Kansas and his crew was timely and helpful. Our times were moved on a weds and arrived on Saturday. ... Read More Sammy and his crew were great! We had an interstate move from Texas to Kansas and his crew was timely and helpful. Our times were moved on a weds and arrived on Saturday. Our items seem like they’re in good shape. Sammy was communicative and there is no way we could have fit our items in a rented truck so his truck packing skills were much appreciated. Our cubic foot estimate was pretty spot on after working thru our items with customer service so not additional fees were incurred.

Old Town Van Lines saved me from a move cancellation that cancelled the day of the move that I had set with a broker and at an extremely affordable cost. ... Read More Old Town Van Lines saved me from a move cancellation that cancelled the day of the move that I had set with a broker and at an extremely affordable cost.

MILITARY FAMILIES BEWARE!!!!! I would give this company no stars if I could. We are an active duty military family that is needing to move on a compassionate reassignm ... Read More MILITARY FAMILIES BEWARE!!!!! I would give this company no stars if I could. We are an active duty military family that is needing to move on a compassionate reassignment orders. My husband has stage 4 Hodgkins Lymphoma Cancer. Because of the pending government shutdown at the time, the military transportation office told us we needed to book our own movers and that it could be put on our GTC. Old Town Van Lines was truly outstanding in customer service at first. Jason whom booked my reservation was so helpful. He quoted our move to include the company packing at $11,000. We signed the contract and paid a deposit of $3,890. The night before the moving company was to come, they then said our move was going to be $20,000 and that was not including the deposit we already paid. So we immediately contacted Old Town Van Lines and when my husband spoke to Lisa she was rude and mean and told us that we were losing our deposit and there was nothing we could do about it. They have since stopped answering our phone calls. We are out $3,890 and my goal is to get this company black listed from being able to work with military families. We are now left scrambling with needing to report to our duty station on October 17th and no way to move our things. This company is nice at first and then ugly and greedy! Please trust the negative comments you read on every review. They try to defend themselves in the response but they know what they are doing. Update: I’m not convinced people leaving good reviews are real people! They could be AI reviews or if they are money is no object to them. But it’s a little suspicious that all their good reviews were left on the same day or within 2 days of each other. We completely lost out on the deposit we paid them because they very sneakily word their contracts. We were able to move but again not without losing money. Their Yelp reviews also include what happened to me with other people. I am continuing to pursue them getting black listed from even doing quotes with the Military community. It’s truly disgusting what greed has done to America and Old Tan Van Lines is the poster child of corporate greed. 🚨If the owners replies to everyone doesn’t show the immaturity and lack of professionalism I’m not sure reading this review or any is worth your time. Whatever this body cam is they claim to have is fake but even if it’s real I have nothing to hide. We have nothing to hide. How can things be added when no one came to access the house in person? If I can save ONE family from being scammed by this company then I will update my review as much as it takes! Her comment to everyone is a huge red flag 🚩