Safe to go Movers LLC

Although the movers were pleasant and arrived on time, they were not at all professional. They insisted on wanting to shut up the vehicle and head out, even though I had ... Read More Although the movers were pleasant and arrived on time, they were not at all professional. They insisted on wanting to shut up the vehicle and head out, even though I had told them our unit had to be vacant. To make sure I had everything that needed to be moved, I had to keep an eye on them.They left four scratches on the floor from the sofa when they were unloading. We should speak with James, the owner, as the movers admitted that they did it. The day of the move and the following day, I gave James a call. He told a blatantly false tale, which he is aware of, saying that we moved the sofa after his movers had finished installing it. Some furniture was also ruined and scraped by the movers. About half of the boxes were misplaced, despite being clearly labeled with their intended location within the house or garage. We now need to carry items from the garage inside. The young boys hauling stuff work this job on the weekends for extra money, which is OK, but make sure your staff members are adequately trained. I'll also report anything to the BBB. James further insisted on paying using the Cash app or Zelle, as mentioned by another reviewer. Wouldn't accept a debit card, which functions similar to cash. I am really dissatisfied with the quality of service provided and the lack of honesty and transparency in handling the damage caused by the movers.

Called last minute saying workers did not show up for work. James sent one guy, and I had to be the second person to help move stuff I was paying him to do. He is rude, ... Read More Called last minute saying workers did not show up for work. James sent one guy, and I had to be the second person to help move stuff I was paying him to do. He is rude, and obviously has some managerial issues to work on. He charged me $130 for the hour for one worker, no truck. If you want someone friendly and dependable I would look elsewhere.

Unfortunately I took a chance with safe to go movers and it didn't end well. 8 hours for a 2 bedroom apartment to our new 2 bedroom 15 minutes away Unfortunately I took a chance with safe to go movers and it didn't end well. 8 hours for a 2 bedroom apartment to our new 2 bedroom 15 minutes away

They showed up five hours late, which caused an immense problem when we reached my new apartment. I had everything set up with the maintenance crew as they were supposed ... Read More They showed up five hours late, which caused an immense problem when we reached my new apartment. I had everything set up with the maintenance crew as they were supposed to be there in the morning. No call no show and finally at noon. I called in and was told they would be there in 30 minutes, it was another two hours and they lied on the hours that I got charged. Do yourself a favor and go somewhere else.

After all that they tore a hole in my month old couch then tried to glue it back into place. To bad it's middle of a back cushion. Check the pics out you'll be shocked. D ... Read More After all that they tore a hole in my month old couch then tried to glue it back into place. To bad it's middle of a back cushion. Check the pics out you'll be shocked. Don't use these guys if you know what's good for you and your items.

Worst experience I've ever had. To receive a free quote, I texted in. I informed them I would move from my 2-bedroom flat to a 2-bedroom house 12 miles away. Wayne texted ... Read More Worst experience I've ever had. To receive a free quote, I texted in. I informed them I would move from my 2-bedroom flat to a 2-bedroom house 12 miles away. Wayne texted back, "If you're moving a one or small two bedrooms, two men will do, but larger two bedroom and up... I responded to the text by confirming the approximate total (well, it was a long chain of messages). They arrived five hours late on the day of the move. They arrived at 2 pm, despite the 8:00 - 9:30 am window they gave me. Instead of two, they brought three men who made me move into my small two-bedroom flat in 4 HOURS. When we got into the flat, they ask if I want them to leave everything in the living room simply or if I prefer to pay them extra to move everything to its proper location. I advise them to leave everything in the living room and get out because I can't take more bullshit.

It was one of the worst choices I've ever made to use Safe to go Movers LLC for my cross-country relocation. The movers were late by several hours, and when they finally ... Read More It was one of the worst choices I've ever made to use Safe to go Movers LLC for my cross-country relocation. The movers were late by several hours, and when they finally showed there, they were impolite and unhelpful. The movers were irresponsible when they began loading my possessions onto the truck, throwing boxes and furniture in without checking for damage. When we got to my new place, I discovered several of my belongings were broken beyond repair. Boxes littered every room of my new house since the movers wouldn't unpack them for me.

Safe to go Movers LLC was a lifesaver for us. We had to move from TX to UT in a short time and we had a lot of heavy stuff to move. We hired Safe to go Movers LLC and the ... Read More Safe to go Movers LLC was a lifesaver for us. We had to move from TX to UT in a short time and we had a lot of heavy stuff to move. We hired Safe to go Movers LLC and they were amazing. They came on time and worked very fast. They arrived at our new place without any delay. They unloaded everything and placed it where we wanted. They were very gentle and nothing was damaged or scratched. They were just terrific!

It was a great experience working with seasoned movers for the first time. John and the group took care of everything quickly and effectively. We'll employ them once more ... Read More It was a great experience working with seasoned movers for the first time. John and the group took care of everything quickly and effectively. We'll employ them once more in the future!

I was amazed by how quickly they moved my belongings. They put forth much effort, and the job was finished swiftly. They're the movers you can trust. I was amazed by how quickly they moved my belongings. They put forth much effort, and the job was finished swiftly. They're the movers you can trust.