United Express Moving & Storage

Moving was usually so stressful, but these folks made it really easy! They were on time, packed up my whole apartment, and quickly got me to my new spot in NY. Definitely ... Read More Moving was usually so stressful, but these folks made it really easy! They were on time, packed up my whole apartment, and quickly got me to my new spot in NY. Definitely worth the money!

Received a phone call from Jim this morning, who actually told me to go F*** myself because I had made other arrangements. I had NOT had ANY personal contact with United ... Read More Received a phone call from Jim this morning, who actually told me to go F*** myself because I had made other arrangements. I had NOT had ANY personal contact with United Express that would have led him to believe that my business was secured with them. How is such unprofessional, unacceptable, and foul behavior still employed by this or any other organization? If you are receiving quotes from multiple bidders and you get a call or text from (850) 845-0289, I highly recommend that you not even engage in any correspondence! I would also ignore any correspondence from other United Express representatives, as the organization clearly does not vet their employees, and they allow rude and vile individuals to represent them.

The results that United Express Moving And Storage achieved were exceptional. Everything was taken care of by our outsourced packers, so we only had to worry with our per ... Read More The results that United Express Moving And Storage achieved were exceptional. Everything was taken care of by our outsourced packers, so we only had to worry with our personal possessions and paperwork. Thanks to their tireless efforts, the day flew by with surprisingly little stress.

The movers got my kitchen and cabinets ready the day after we moved from NV to SC, even though I was sick during the move. When they packed my old house, it was clear tha ... Read More The movers got my kitchen and cabinets ready the day after we moved from NV to SC, even though I was sick during the move. When they packed my old house, it was clear that they paid attention to every detail. I really think you should hire them. The staff is very friendly and knows a lot about the place. In addition, the price of the service is fair.

I couldn’t have asked for a better experience. John and William worked great as a team. They followed the schedule, packed my valuables carefully and also double packed ... Read More I couldn’t have asked for a better experience. John and William worked great as a team. They followed the schedule, packed my valuables carefully and also double packed my glassware as I requested. Everything arrived unscathed. I absolutely recommend them!

Thank you very much for your important help with my move from MS to IA. Even though I had to move quickly, all of the necessary preparations were made quickly; the whole ... Read More Thank you very much for your important help with my move from MS to IA. Even though I had to move quickly, all of the necessary preparations were made quickly; the whole process took three days to complete. Even though the service was quick and great, the prices were still fair. Don't be afraid to call them; you can count on them.

We couldn’t have been more satisfied with our experience with this company. We weren’t too sure about hiring them since we’ve never had good experiences with moving ... Read More We couldn’t have been more satisfied with our experience with this company. We weren’t too sure about hiring them since we’ve never had good experiences with moving companies, but they surpassed our expectations. They took great care of our valuables and delivered everything safely. We’ll hire them again when we move in the future!

Andrew and Carl are the two most extraordinary squatters that I have ever met. It would be easier to finish the job with a bigger crew. They accomplished an incredible am ... Read More Andrew and Carl are the two most extraordinary squatters that I have ever met. It would be easier to finish the job with a bigger crew. They accomplished an incredible amount in a short amount of time. They were a pleasure to deal with and gave us excellent service.

Take the negative reviews seriously, or you will be surprised like me. Avoid this company, but if for any reason you had to work with them, consider this: 1- The price w ... Read More Take the negative reviews seriously, or you will be surprised like me. Avoid this company, but if for any reason you had to work with them, consider this: 1- The price will significantly increase compared to their initial estimation. A couple of days before the pick up, you will receive a call for checking your items once again. The price change is understandable at this stage, because you'll be more accurate this time about the amount of items. But there will be another significant increase when pick up workers arrive. They will start nagging and giving you excuses like, your items are bigger than what they expected, and/or the distance between their truck and your door step is too much, etc. They offered me a discount if I payed a part (not all) of the increase in cash. Later, when signing the papers, I realized they took the cash (300$) as tip. 2- There will be a long delay in delivery. My experience was 25 days delay from the expected delivery date. They have 30 business days (about 40 days) to delay and they call it "legal", which you have already signed in those document they sent you. So there's nothing you can do. 3- Their tone will change after your second payment, which is the pick up date. This is the date of no turning back. When I called them about the delay in delivery, they spoke to me in a tone like it was my fault, or why do you bother us by calling. They didn't even know where my items were (or maybe new it but didn't want to give the info).

Every aspect of the process, from the initial phone call to discuss services to the final item being unloaded, was executed with the utmost professionalism, politeness, a ... Read More Every aspect of the process, from the initial phone call to discuss services to the final item being unloaded, was executed with the utmost professionalism, politeness, and timeliness. It was as easy as it could have been.