United Express Moving & Storage

they picked up my stuff on a friday and it took them over 10 days just to let me know i was going to be delayed again... stated my stuff was going to be delivered on one ... Read More they picked up my stuff on a friday and it took them over 10 days just to let me know i was going to be delayed again... stated my stuff was going to be delivered on one day and that date changed times.... they say they never have a supervisor and they change the initial script after they dont even know what to tell you... eventually im here day 25 and my things are still not delivered

Really grateful to my move manager, Andrew, for giving me a tracking link which monitored the progress of the move in real time. It was a very responsible move on his par ... Read More Really grateful to my move manager, Andrew, for giving me a tracking link which monitored the progress of the move in real time. It was a very responsible move on his part and it kept me stress-free as well since it was a cross-country move. Very thankful to him!

What promised to be a seamless experience proved to be a unimaginable disaster. There was pressure to place a deposit without a firm travel date .Once a date was determin ... Read More What promised to be a seamless experience proved to be a unimaginable disaster. There was pressure to place a deposit without a firm travel date .Once a date was determined a window of 48 to 72 hours needs to be kept clearly any activity such as airline reservations could not be made .Final time was established the day before actual pickup. What was never mentioned was this was brokered by another mover .Once mover showed up the price increased from $900 to $5400 and cash was demanded .Everything required new company boxes additional pricing. It was assumed all items were to be move to owners destination however all items were instead sent to a warehouse to be move at a undetermined date (never explained) Despite several call to company a time for delivery could not be determined One week later a call stated movers were to be delivered the next day and would require $500.00 cash to be delivered or items would be left in storage at customers expense. Meanwhile no one from united was available for guidance .The move was handled by Fairway moves out of Englewood New Jersey please read their reviews Res Ipsa loquitor. The driver was extremely rude and required police presence to insure a peaceful delivery If you value your money and sanity please heed my warning

We couldn’t have been more satisfied with the execution of our domestic move. What we appreciated most was how responsive and accessible our moving coordinator, Andrew, ... Read More We couldn’t have been more satisfied with the execution of our domestic move. What we appreciated most was how responsive and accessible our moving coordinator, Andrew, was. He gave us constant updates and made sure we were in the loop the whole time. To top it off, he also ensured that his moving team worked responsibly and delivered everything on time. Hats off to all of them!

I cannot say enough good things about United Express Moving & Storage. I hired their movers on short notice and their staff didn’t hesitate to accommodate my request. O ... Read More I cannot say enough good things about United Express Moving & Storage. I hired their movers on short notice and their staff didn’t hesitate to accommodate my request. On moving day, the crew arrived at time and immediately began working. They had all my valuables packed in less than a day and delivered them in great condition to my apartment in TX too. I wouldn’t think twice about hiring them again!

Don’t go with them, they are brokers and assured us that all is insured, it took us a year to get reimbursed $75 when our damages are over $2000. Worst experience we ha ... Read More Don’t go with them, they are brokers and assured us that all is insured, it took us a year to get reimbursed $75 when our damages are over $2000. Worst experience we had and wish we hadn’t trusted them

Andrew and the team did an excellent job transporting my grand piano and cello in great shape to my studio apartment in TX. They used sturdy packing materials, thanks to ... Read More Andrew and the team did an excellent job transporting my grand piano and cello in great shape to my studio apartment in TX. They used sturdy packing materials, thanks to which everything arrived in perfect condition. I will definitely hire them again!

Carl and the crew took care of our office relocation, and they were superb at handling all our sensitive equipment and documents with the utmost care. They had the necess ... Read More Carl and the crew took care of our office relocation, and they were superb at handling all our sensitive equipment and documents with the utmost care. They had the necessary tools (dollies and trailers) to move heavy office furniture and ensured that our computers and servers were packed securely. The move was completed within 4 days, and everything was delivered in impeccable condition. Great job!

Brandon and Andrew were like heroes, lifting all my heavy stuff without any trouble. They even helped me pack up my clothes and shoes, using their own wardrobe boxes. The ... Read More Brandon and Andrew were like heroes, lifting all my heavy stuff without any trouble. They even helped me pack up my clothes and shoes, using their own wardrobe boxes. They were very strong and helpful with everything.

Proceed with this company at own risk. I’m a disabled veteran. I don’t make very much money but when I put in my number for some Moving quotes, this company called me ... Read More Proceed with this company at own risk. I’m a disabled veteran. I don’t make very much money but when I put in my number for some Moving quotes, this company called me. I had already arranged for a U-Haul because I didn’t think I could afford movers the gentleman on the phone was very friendly and promised me the world, I gave him a very accurate description of what I had and he quoted me a little over 2000 somebody called me the day before I was scheduled to move and quoted me about 2000 more dollars after I had told him I should probably cancel because I can’t afford this! and if it costs more when the movers show up I will have to cancel. the first person on the phone told me I could get my money back because they wouldn’t want a bad Review. Moving day movers showed up said it would cost $10,000! That the broker company did not include the packing of the mirrors, the televisions and other items which were clearly in the quoted sheet! The price for just the stuff they quoted me probably would’ve been around $7000 plus an extra three for extra stuff and they would not be able to move the trailer that I was also told would be moved. When I called, I could not get a hold of anyone because it was Sunday. I had to cancel and of course I called Monday morning to get my money back to hear them say very rudely that I was SOL. Proceed with this company very carefully. I’m so disappointed that I’m literally in contact with the news agency who will probably pick up the story! You guys messed up! I really hope that 2100$ was worth it to you! Because it meant a lot to me and your employees knew it because I expressed it the entire time.