Menards Moving & Storage

They are all scams! They tell you they don’t sell your moving job, then they send Trusted Good Moving and Menards said I would have to pay with money order, cashiers ch ... Read More They are all scams! They tell you they don’t sell your moving job, then they send Trusted Good Moving and Menards said I would have to pay with money order, cashiers check or cash, I paid with cashiers check they took it and they told me how much I would owe when they delivered and when they got here he said he had to call his boss because it was made out to Menards and they wouldn’t take it and the boss said I owe them $2500. More which they told me when the pick up my stuff they I owe $750.00. They said if I don’t pay it I don’t get my stuff. I started crying! I paid it because I just moved to Florida. I’m not done with this. Have to say the two men they picked up my stuff and the same two that dropped off my stuff were very nice they were only doing theirjob doing what the boss says. Which both bosses from two different companies are jokes make a quick buck. The first boss says we don’t sell your contract we will take care of you, well you did you screwed me bad! So hopefully anybody reading this will think twice before getting a moving company. Get a pod!!!!!!!!!!!

I highly recommend this moving service for anyone planning a move from TN to PA. The attention to detail, professionalism, and efficiency were top-notch. They made the en ... Read More I highly recommend this moving service for anyone planning a move from TN to PA. The attention to detail, professionalism, and efficiency were top-notch. They made the entire process stress-free and ensured that all my belongings were moved and stored with the utmost care. Their dedication to providing high-quality service was evident throughout the move.

Whatever you do, do not use this company!!!!! They lied and said that THEY were the moving company, they are not! They are only brokers! They lied to me about when my st ... Read More Whatever you do, do not use this company!!!!! They lied and said that THEY were the moving company, they are not! They are only brokers! They lied to me about when my stuff would arrive, multiple times. They sent men with a penske truck to get my things and then when they finally delivered it to me they had moved it to a different truck and only one small guy came to unload it all. They ended up breaking items that were decades old and are irreplaceable!!!!! They company they hired to do the move was insanely unprofessional and very rude. Please please please read the reviews and do not use these frauds!

I’m a heavy reviewer. I like to take my chances even when people have bad reviews for some odd reason. This review will consist of live updates. Right now I’ll start ... Read More I’m a heavy reviewer. I like to take my chances even when people have bad reviews for some odd reason. This review will consist of live updates. Right now I’ll start off with a 3 star only because Nate really fought for my business which I really appreciated. The price was not as high as other moving companies. On 8/12/24 I ordered and paid for a move from FL to TX with an expected pick up for 08/17 - 08/18 and I paid extra for expedited delivery for 08/20. On 8/16 I had to call the company to see if a date had been confirmed since I had not heard from anyone. I was then told my pick up will be 08/18 between 10 am - 1 pm. So now I wait to see what happens. I’ll be back on 08/18 for an update. Update: On 8/18, which was the loading day, the movers arrived within the given time frame. However, they showed up in a 26ft U-Haul instead of a proper moving company truck. The issue started when they mentioned that the estimated 602 cubic ft that I had paid for was not enough to accommodate all the items listed on my price sheet. I was quite upset as I believe it is the responsibility of Menards to provide an accurate estimate, either by sending someone to assess the items or by conducting a virtual tour, similar to other moving companies I have contacted. As a result, my initial price of $3,333.34 skyrocketed to $6,555, as I was informed that I only paid for 1/4 of the truck and that the estimate was off by 250 cubic ft. The movers packed the truck in a way that seemed like they were trying to maximize the space to get more money out of me. I was unable to reach customer service despite calling them three times, and the same goes for Nate, whom I also called three times. Furthermore, I was not informed by Menards about additional charges for heavy lifting. After disputing the situation, the movers attempted to backtrack after I confronted them about the extra $3,200. Eventually, they reduced the additional charge to $868 after I spoke with someone named Phillip at Menards, who confirmed that the amount was not correct. While I cannot entirely blame Menards for this mishap, I believe that they share some responsibility, especially if the moving company, Sunshine National Movers, frequently works with them. I will complete my overall review on the delivery date, 8/20, to see if the shipment arrives on time, given that I paid extra for expedited delivery.

The cleanliness of the moving truck and storage facility during my move from TX to IN was impeccable. The truck was spotless, with no signs of dust or debris. Similarly, ... Read More The cleanliness of the moving truck and storage facility during my move from TX to IN was impeccable. The truck was spotless, with no signs of dust or debris. Similarly, the storage unit was pristine, and I felt completely confident that my belongings were stored in a clean and hygienic environment. Their commitment to cleanliness was very reassuring.

If I could give ZERO STARS, I would! DO NOT GO WITH THIS COMPANY. They take your stuff and you will NEVER see it again! My daughter has been going on a month without her ... Read More If I could give ZERO STARS, I would! DO NOT GO WITH THIS COMPANY. They take your stuff and you will NEVER see it again! My daughter has been going on a month without her stuff! This is a scam! DON'T do it! And, they promise you one price, and you give the deposit; when they pick up, it is doubled! SCAM! SCAM! SCAM! JUST DON'T! RESPONSE TO OWNERS RESPONSE: I AM THE ONE WHO PAID! And I am still being ripped off by you! As I am certain, IF HER STUFF EVEN SHOWS UP, YOUR COMPANY WILL TRIPLE THE DOLLAR AMOUNT AGAIN! Additionally, I did not mention my daughter in this review, so responding like you know who you're talking about is a joke! YOU ARE A SCAMMER! That is FACT, AND YOU KNOW IT. All the other negative reviews prove it! Additionally, you take ZERO RESPONSIBILITY in any of your responses! You just act like the "victim". If you were legit, you would care about happy customers and take honor in your business, which you don't! All you care about is who you can scam and manipulate! Hurting hard working people. I am not sure how you are still in business without criminal charges.

The communication from start to finish for my move from FL to GA was excellent. I received timely updates about the moving schedule and notifications about any changes. T ... Read More The communication from start to finish for my move from FL to GA was excellent. I received timely updates about the moving schedule and notifications about any changes. The movers kept me informed throughout the process, giving me regular updates on their estimated arrival time and their progress as they worked. This made the whole process feel very organized and kept me well-informed every step of the way.

The storage facility was clean and climate-controlled, which was important for my sensitive electronics. The facility had high-security features including cameras and cod ... Read More The storage facility was clean and climate-controlled, which was important for my sensitive electronics. The facility had high-security features including cameras and coded access gates. Each storage unit was clearly labeled, and I was given a personal access code to enter the area. Everything was well-organized and easy to find.

What a smooth move! The movers showed up right on time and with a clean truck. They were organized, using top-notch packing materials to protect my belongings. They were ... Read More What a smooth move! The movers showed up right on time and with a clean truck. They were organized, using top-notch packing materials to protect my belongings. They were friendly and professional, making the whole process much less stressful. When we arrived at the new place, they helped arrange everything just how I wanted it and offered to help with some extra unpacking. Highly recommend!

This moving team was outstanding! They arrived on time with a big, clean truck and went straight to work. They packed everything with great care, using high-quality mater ... Read More This moving team was outstanding! They arrived on time with a big, clean truck and went straight to work. They packed everything with great care, using high-quality materials to ensure nothing was damaged. They were efficient and friendly, making the whole process much smoother. At the new place, they helped set up furniture and made sure everything was in the right spot. Couldn’t be happier!