Mayzlin Relocation LLC

Someone needs to take legal action to shut down this company. I recently moved from Fort Mill, SC to San Antonio, TX, and had the unfortunate experience of dealing with o ... Read More Someone needs to take legal action to shut down this company. I recently moved from Fort Mill, SC to San Antonio, TX, and had the unfortunate experience of dealing with one of their sales reps, Michael **. He’s skilled at securing the sale but disappears once the deal is done. I faced several issues with this company: They promised to pick up our belongings two days before our departure from Fort Mill but showed up two days earlier, completely disrupting our schedule. During pick-up, they confirmed a delivery date of September 3rd but ended up delivering two weeks later. When the items finally arrived, many were damaged: 1) The king-size bed frame was missing legs, the headboard, and footboard. 2) The shoe rack had a broken leg. 3) My yoga mat was torn. 4) The office chair was missing a limb, causing me to fall when I tried to sit and lean back, resulting in minor injuries. 5) The bookshelf was broken. Other issues include: Once the sale is made, you're forced to deal with customer service for everything. Reaching them is nearly impossible – it took at least 10 calls just to get connected. It's by far the worst customer service I've ever encountered. The company is entirely focused on money, with zero regard for the customer. They refused to begin delivering my items until I paid the final installment. They even threatened to store my belongings and charge me storage fees if I didn’t make the payment. The delivery team was in a rush to get my signature on the delivery paperwork, even before completing the job. They outsource their claims process to a third-party company called **. Once delivery is complete, Mayzlin becomes unresponsive, and you're left to deal with this additional company, which has terrible reviews. I registered on their portal, only to find out my account won’t even be activated for 48 hours. This company shows no consideration for the customer’s needs. When they’re ready for pick-up, you must be available, but after that, you're left waiting indefinitely for them to deliver at their convenience. Overall, I would never recommend this terrible company for relocation. It's a nightmare from start to finish. Last but not the least, DO NOT believe in their positive reviews. Because, you will immediately see couple of 5 * reviews soon after I wrote this review to average it out. SO DO NOT BELIEVE IN THEIR 5 * REVIEWS AS THEY ARE EITHER PAID OR FAKE REVIEWS BY THEIR OWN PEOPLE.

These movers were fantastic! They arrived on time and packed up all my furniture, electronics, and even my billiard table without any damage. They were fast and efficient ... Read More These movers were fantastic! They arrived on time and packed up all my furniture, electronics, and even my billiard table without any damage. They were fast and efficient, finishing the job in less than an hour.

When they showed up, they put down these mats to keep my floors scratch-free—nice touch! And they were extra careful with my breakables, making sure they got to my new ... Read More When they showed up, they put down these mats to keep my floors scratch-free—nice touch! And they were extra careful with my breakables, making sure they got to my new place in one piece. They even brought extra packing stuff, just in case.

Mayzlin Relocation LLC is totally reliable. They said they'd be at my place at 11:00 AM, and boom, they were there! Not a second late! The crew was super polite and quick ... Read More Mayzlin Relocation LLC is totally reliable. They said they'd be at my place at 11:00 AM, and boom, they were there! Not a second late! The crew was super polite and quick, loading all my stuff into the truck. They even laid down these protective thingies to keep my new floors clean. Thanks to them, my move was smooth sailing.

What incredible individuals. They were punctual and called ahead to make sure everything was clear. Not complicated at all. After hearing our wishes, they were happy to c ... Read More What incredible individuals. They were punctual and called ahead to make sure everything was clear. Not complicated at all. After hearing our wishes, they were happy to comply. I highly recommend it!

Because our basement storage place was so overrun, we had to find a new, more suitable location. The crew was punctual, kind, and hardworking; they moved everything with ... Read More Because our basement storage place was so overrun, we had to find a new, more suitable location. The crew was punctual, kind, and hardworking; they moved everything with care and got the job done quickly. Thank you very much for the excellent job you did. Their services will be required again for a relocation in a few weeks.

The employees at my Mayzlin Relocation LLC did an excellent job today. Great customer service that was both efficient and kind. For every relocation, we use Mayzlin Reloc ... Read More The employees at my Mayzlin Relocation LLC did an excellent job today. Great customer service that was both efficient and kind. For every relocation, we use Mayzlin Relocation LLC. These guys are to blame!

Each of the four movers did a fantastic job. Polite, efficient, and expert, they did an excellent job. Compared to how I would have handled my possessions, they were real ... Read More Each of the four movers did a fantastic job. Polite, efficient, and expert, they did an excellent job. Compared to how I would have handled my possessions, they were really careful. They were very careful not to damage the doors or exits. They took an impossible bed apart and put it back together again. Their services were really worth the price. The decision to employ Mayzlin Relocation LLC was a good one.

The movers were prompt, courteous, and flexible. On time, polite, and competent—that is them. Additionally, they cleaned up after themselves. Those in need of the most ... Read More The movers were prompt, courteous, and flexible. On time, polite, and competent—that is them. Additionally, they cleaned up after themselves. Those in need of the most reliable and reasonably priced moving business have my unqualified recommendation of Mayzlin Relocation LLC.

I would not recommend this moving company to anyone! I do not want to short sell the perks so here they are: - Before you pay and before your items are moved, everyon ... Read More I would not recommend this moving company to anyone! I do not want to short sell the perks so here they are: - Before you pay and before your items are moved, everyone is very sweet and helpful - The moving crew is efficient, they aren't friendly, but they do a great job packing/moving - The price is right and they do a great job getting you the best price out there. (keep reading) Long distance moves can be tricky and stressful. I called so many company's and finally gave up because I didn't have time to continue searching. This company takes advantage of your situation and manipulates you into thinking their service is the only option for you. Please wary, once you make payment and this company has your items, its a fight to try and get any details. My items are being held hostage and there is nothing I can do. I called to provide a delivery address 2 days ago and was told that my items could take 21 days to even begin to move. I was told not to call back because there would be no update to provide. I have attempted to reach a manager but the representatives in the call center are very blunt in that they will never help you and you just have to wait it out and hope your items are delivered some day. The most disappointing thing about this service is I am paying 6,000 for zero customer support. I will have a house but nothing to lay my daughter in when we move. Things to take note of: - The contract you sign is several pages long with tiny font. When you are in a pinch and trying to get things moving, they use this is a way to lock you in. - The sales reps don't speak to the actual moving company who manages your items once payment is made. Once you sign the contract, that is the end of a friendly faces. - You will be treated respectfully until your items are moved into the moving truck, after this point, no one will help you. - If you sign the lengthy contract in a rush before reading the fine print, you are SOL! Be extremely careful before considering this company!