Mayzlin Relocation LLC

I do not usually write reviews, but these guys were so professional and did a great job when I had to call them in for a last-minute move after my previous movers failed ... Read More I do not usually write reviews, but these guys were so professional and did a great job when I had to call them in for a last-minute move after my previous movers failed to show up.

James and Richardson are the best movers I've ever used. They were quick, careful, friendly, and affordable. I've used them twice now, and both times were amazing. They m ... Read More James and Richardson are the best movers I've ever used. They were quick, careful, friendly, and affordable. I've used them twice now, and both times were amazing. They moved me from MD to NY without any damage, handling furniture assembly and disassembly with ease. They wrapped everything up, labeled the boxes, and placed them where I wanted in the new place. They made the whole process stress-free and easy.

For our move, we wanted a company with flexible service options that fit our needs and budget. We opted for packing assistance only, as we planned to handle the transport ... Read More For our move, we wanted a company with flexible service options that fit our needs and budget. We opted for packing assistance only, as we planned to handle the transportation ourselves. Mayzlin Relocation LLC provided the materials and guidance we needed for packing. The team was careful and thorough, packing everything securely. The move itself was smooth and quick, without any problems or delays. The flexibility and affordability of their service options made the experience easy and convenient.

My move across the country from TN to CA with Mayzlin Relocation LLC was a big task. Andrew and his team did an amazing job. They handled every part of the move really we ... Read More My move across the country from TN to CA with Mayzlin Relocation LLC was a big task. Andrew and his team did an amazing job. They handled every part of the move really well, from packing to loading to unloading.

No communication!! My mom used Mayzlin for a move rom Rancho Mirage to North Carolina a few months ago. She is now ready for the furniture to be delivered but after wee ... Read More No communication!! My mom used Mayzlin for a move rom Rancho Mirage to North Carolina a few months ago. She is now ready for the furniture to be delivered but after weeks of telelphone calls, no one has responded and she has no idea when the furniture will bed delivered and communication is non existent. Can someone please share their best advice since she cannot get a response from Mayzlin? Thanking you in advance-

We recently used this company for a full-service home move, and it was great. From packing to loading and unloading, they took care of everything. They even helped us wit ... Read More We recently used this company for a full-service home move, and it was great. From packing to loading and unloading, they took care of everything. They even helped us with getting rid of trash, leaving our new home nice and tidy.

Background: We are moving about 400 miles from the San Francisco to San Diego. The salesperson assured us that this move would be super simple and that we would receive o ... Read More Background: We are moving about 400 miles from the San Francisco to San Diego. The salesperson assured us that this move would be super simple and that we would receive our belongings within 1 to 2 days. Pick-up: We were scheduled for a 10:00 AM to 1:00 PM pick-up window. However, the driver didn't arrive until 4:00 PM with just two workers. He then said he would return with three more workers within 90 minutes. The additional workers finally arrived around 8:30 PM. While the workers were quick and efficient, the communication from corporate has been terrible. We were on a tight schedule, and prior to pick-up, we were assured they would arrive on time. We could not get ahold of corporate at all that day and the driver said "The delay is not his problem." It is his problem when no one from his company will speak to us. Delivery: We are still waiting for our items. We were told to expect delivery within 1 to 2 days since it was a short drive. Although the paperwork mentioned a possible 7-day delivery, the sales person (Scott) indicated he would be shocked if it took that long - which would be today. We've made countless attempts to reach out, calling and emailing multiple times. After 20 calls, we finally spoke with someone who informed us that delivery is now estimated to take between 7 business days and 30 business days (FOR A 400-MILE MOVE). How is that a reasonable estimate? Especially when we were told 1 to 2 days to begin with. We are sitting in an empty house with a young baby who is running out of supplies because of this company's misrepresentation of services. Every time we try to get an update, we receive no clear answers. One customer support representative even expressed surprise at the delay, noting that she’s never seen a move take this long and was puzzled as to why our items weren't delivered straight to our house. It is absolutely insane that we’ve been waiting a week with no end in sight for such a short move. At this point, I'm giving them a 2/5, though realistically it's more like 1.5/5. If we get a resolution soon, I will update my review. Otherwise, I will downgrade it to 1/5. The communication from this company is abysmal, and living in an empty house with a baby is incredibly challenging. If they could clearly communicate some expectations, I wouldn't be upset, but giving us the runaround and now saying we might be waiting 30 business days is absurd. If we do not hear back shortly, we will be filing complaints with DOT and BBB. Update #1 (8/26/24): Today is the final day of their 1 to 7 business day estimate (despite being told 1 to 2 days). We received a call late last Friday afternoon stating "It will arrive sometime next week, but we can't say exactly when." I still can't believe best case scenario is it will take 2 weeks to move our move 400 miles. That is assuming we actually get the delivery this week. Still waiting...

Do not use this company. They will take your stuff and upcharge you later for issues that they foresaw but failed to disclose. They purposefully trap you into spending mo ... Read More Do not use this company. They will take your stuff and upcharge you later for issues that they foresaw but failed to disclose. They purposefully trap you into spending more money and are altogether untrustworthy and difficult to work with.

My business travel with Mayzlin Relocation LLC last week was flawless. The staff's efficiency, helpfulness, and friendliness have been superb. Highly suggested ... Read More My business travel with Mayzlin Relocation LLC last week was flawless. The staff's efficiency, helpfulness, and friendliness have been superb. Highly suggested

I can't thank these movers enough for making my move so effortless. They managed every aspect, from dismantling my furniture to loading the truck. I recommend them to oth ... Read More I can't thank these movers enough for making my move so effortless. They managed every aspect, from dismantling my furniture to loading the truck. I recommend them to others.