Transit Moving Systems

Transit Moving Systems exceeded our expectations as first-time movers. We couldn't have moved more quickly or easier thanks to them. We really hope that we won't have to ... Read More Transit Moving Systems exceeded our expectations as first-time movers. We couldn't have moved more quickly or easier thanks to them. We really hope that we won't have to relocate very soon, but if that happens, they will be our first choice.

Transit Moving Systems exceeded our expectations as first-time movers. We couldn't have moved more quickly or easier thanks to them. We really hope that we won't have to ... Read More Transit Moving Systems exceeded our expectations as first-time movers. We couldn't have moved more quickly or easier thanks to them. We really hope that we won't have to relocate very soon, but if that happens, they will be our first choice.

I hired this company on April 2nd to move all of my family’s belongings from Houston TX to Cordova TN. I was quoted $2783 for my move which was to be picked up on 4/12 ... Read More I hired this company on April 2nd to move all of my family’s belongings from Houston TX to Cordova TN. I was quoted $2783 for my move which was to be picked up on 4/12 and delivered 4/26. The 26th came and went without word from the company. They eventually made (some) of my delivery on May 6th. They only arrived with half of my stuff. Including a refrigerator that was filled with mold and was not salvageable. Another week and a half went by with me calling everyday and they eventually made the “final” delivery on May 15th, nearly a month after the agreed up is date. During the time between the agreed upon date of delivery and the time I actually got it, I bought a house, sold my old house, had a baby , and started a new job, all while waiting for them to deliver my needed items including the baby’s crib, bassinet, bottles, clothing, etc. As of now I’m still finding things that are missing including a ladder, kitchen items, expensive metal tumblers, documents, engraved cutting board, and who knows what else. Not to mention I had to buy new baby items just to have for my newborn while we waited. To top it off they promised me a partial refund that I have not recieved. The unprofessionalism and incompetence of this company is astounding. They should not be in business.

Over all experience was not good. I understand that things come up that might affect a timeline. What got me so upset was the customer service. Customer service and trans ... Read More Over all experience was not good. I understand that things come up that might affect a timeline. What got me so upset was the customer service. Customer service and transparency are key. As others have stated in their reviews the “hidden font” of items will be delivered within a 45 day period is something that if we would have known we wouldn’t have accepted. And hey maybe that’s common practice with all moving companies but again transparency would have been nice vs telling us once we didn’t receive our items within the time frame we expected or in one delivery. Too many hurdles and road block for us. One good thing is the delivery staff they are definitely hard workers.

Guys on site worked very hard, salesman on the phone was a complete liar!! told me a price for months and claimed they don’t raise rates like other companies on moving ... Read More Guys on site worked very hard, salesman on the phone was a complete liar!! told me a price for months and claimed they don’t raise rates like other companies on moving day, then the day comes to HAVE to move out and the price went up 2k. Use someone else who stands by their word.

Mike and his crew did a outstanding job packing and relocating my household goods to San Diego from Texas. Sensitive items were wrapped to avoid damage. Furniture was han ... Read More Mike and his crew did a outstanding job packing and relocating my household goods to San Diego from Texas. Sensitive items were wrapped to avoid damage. Furniture was handled with care. Unpacking the household items were handled with exceptional caution. His crew is a 5 star service from step 1 until the final step.

Working with Joan Pablo and the whole Transit Moving Systems team for our 2nd move has been pretty amazing. I really really really appreciate that our rep took the time t ... Read More Working with Joan Pablo and the whole Transit Moving Systems team for our 2nd move has been pretty amazing. I really really really appreciate that our rep took the time to make sure the volume of our move was accurate as possible! Pick up went great. Guys worked hard. Handled my husbands 400lb safe without trouble. Delivery was perfect since they made sure everything that was disassembled, was reassembled and put back into the proper rooms. If I could give Transit Moving Systems 100 stars I really would! Thank you guys!

Our experience with this moving company was nothing short of a nightmare. From the initial contact with Jerry, who vanished after receiving our deposit, to the false prom ... Read More Our experience with this moving company was nothing short of a nightmare. From the initial contact with Jerry, who vanished after receiving our deposit, to the false promises of storage facilities near Vegas, our trust was shattered. Upon our arrival in Vegas, our belongings were still in Seattle, leaving us without furniture for an extra week. To add insult to injury, a bag containing my wife’s dresses, valued at least 2-3 thousand dollars, went missing during delivery. Despite reporting the loss, the compensation offered was a mere $35, a fraction of the actual value. What's more appalling is that we had to wait an agonizing three months before they even bothered to respond with this insultingly low compensation. This experience reeks of a scam from the start. Save yourself the trouble and steer clear of this company. Their deceptive practices and lack of accountability are unacceptable.

Transit Moving Systems showed up late, the driver had the wrong phone number to contact me. They damaged walls moving out of my previous house and damaged walls moving in ... Read More Transit Moving Systems showed up late, the driver had the wrong phone number to contact me. They damaged walls moving out of my previous house and damaged walls moving into my new house. I paid for them to pack 3 tvs and when I unpacked and set up my 65" tv, I noticed the screen was broken. The movers also tried to fit my refrigerator through spaces where it would not fit and after suggesting to them to remove the doors, they watched as I removed the refrigerator doors. I reached out to Transit regarding the cracked tv screen and evidently nobody wants to speak with me. I'm very unhappy with this company because they should at least have the integrity to respond to an issue. The movers took adequate breaks and I just don't understand how this company remains in business if this is the treatment they give customers. Take your business elsewhere, otherwise they will keep making victims of paying customers.

Run stay as far as you can from this company. From rude management to poor communication. They will say anything to get you hooked in and then when you do they tack on mo ... Read More Run stay as far as you can from this company. From rude management to poor communication. They will say anything to get you hooked in and then when you do they tack on more and more expenses.