Guaranteed Van Lines

If I could give this company zero stars, I would. I believe they are a complete scam and partner with companies that are an even bigger scam. I had a move scheduled for l ... Read More If I could give this company zero stars, I would. I believe they are a complete scam and partner with companies that are an even bigger scam. I had a move scheduled for later this afternoon, and did not find out who the carrier would be until this morning. After further investigation, I found that the carrier was a F rated company and had numerous negative reviews, and Facebook pages created warning people to not use them. Why would a “reputable company” like Guaranteed Van Lines says they are, use carriers with such low reviews and constant issues. Issues, including stealing items, damaging them in the move, holding items hostage, and requesting more money in order to complete the move. I should have realized the red flags since I started working with a Guaranteed Van Lines but chose to ignore them as I thought a veteran owned company would be reputable. They lied to me since the beginning and were very hard to get in touch when I needed to talk to someone urgently. PLEASE PLEASE PLEASE steer clear of this company to avoid losing your, more money, or even your items, if they do the move for you.

I will recommend them enthusiastically. The culture at Guaranteed Van Lines was iconic. The movers arrived on time and were efficient and friendly as they wrapped and mov ... Read More I will recommend them enthusiastically. The culture at Guaranteed Van Lines was iconic. The movers arrived on time and were efficient and friendly as they wrapped and moved each piece of depression glass individually.

It was beyond my wildest belief how they managed to avoid damaging my priceless collection of baseball bats while they were being moved and stored. Items containing pine ... Read More It was beyond my wildest belief how they managed to avoid damaging my priceless collection of baseball bats while they were being moved and stored. Items containing pine tar were likewise meticulously wrapped and kept in the refrigerator.

This company has won my business over with its dedication to eco-friendliness and its use of recyclable packaging to cut down on transfer trash. This company has won my business over with its dedication to eco-friendliness and its use of recyclable packaging to cut down on transfer trash.

Adam was particularly friendly, but I have to say all three guys worked as a team and made me very glad I chose Guaranteed Van Lines again. Adam was particularly friendly, but I have to say all three guys worked as a team and made me very glad I chose Guaranteed Van Lines again.

This group is top-notch. Thanks to their prompt and courteous service, my transfer went off without a hitch despite a scheduling difficulty. They were helpful and efficie ... Read More This group is top-notch. Thanks to their prompt and courteous service, my transfer went off without a hitch despite a scheduling difficulty. They were helpful and efficient in getting the job done. I intend to engage Guaranteed Van Lines and John and Robert for my next move.

The movers did a great job moving my furniture and appliances; with their chic packing expertise, my broken and fragile items were safely shifted. Highly recommended. ... Read More The movers did a great job moving my furniture and appliances; with their chic packing expertise, my broken and fragile items were safely shifted. Highly recommended.

The movers were prompt, nice, and very careful with my furniture, appliances and electronics. Because of how carefully they packed each item and how quickly they worked, ... Read More The movers were prompt, nice, and very careful with my furniture, appliances and electronics. Because of how carefully they packed each item and how quickly they worked, my relocation was a snap. I am overjoyed!

SCAM! I’m in Arizona and my truck is in a warehouse in IL after a week! I fell for it and now I have nothing. Been trying to pay to resolve with no success. Moving comp ... Read More SCAM! I’m in Arizona and my truck is in a warehouse in IL after a week! I fell for it and now I have nothing. Been trying to pay to resolve with no success. Moving company contracted out has an rating and a shell company. I can only assume that me and my kids lives have been sold in an auction.

This was our third move, and by far the best one yet. The five movers showed up right on schedule, and were ready to work. They handled our delicate items, paintings, lam ... Read More This was our third move, and by far the best one yet. The five movers showed up right on schedule, and were ready to work. They handled our delicate items, paintings, lamps, and vases with extreme care, and wrapped them securely. They even managed to keep us laughing throughout the process with their jokes and stories. They were the most fun and pleasant movers we have ever met.