Bekins Van Lines

Bekins provided fast, efficient and reasonable service. My only small complaint is a stain that was caused to a mattress that was not completely wrapped. ... Read More Bekins provided fast, efficient and reasonable service. My only small complaint is a stain that was caused to a mattress that was not completely wrapped.

Kept my family informed on every step of the process. Very experienced loading crew. Very professional. Would use again. Kept my family informed on every step of the process. Very experienced loading crew. Very professional. Would use again.

They provided great customer service with the transportation and delivery of our items and handled with the best care. They treated our home just as if it was ours, and w ... Read More They provided great customer service with the transportation and delivery of our items and handled with the best care. They treated our home just as if it was ours, and would highly recommend to use this company again for similar services.

Second time using Bekins… we are MORE than happy with the their comprehensive overview of our belongings; Tagging each so as not to overlook any items. ... Read More Second time using Bekins… we are MORE than happy with the their comprehensive overview of our belongings; Tagging each so as not to overlook any items.

Seamless from door to door. Great support both from a primary contact perspective and from the moving crew and driver. Most importantly everything made it safely! I wou ... Read More Seamless from door to door. Great support both from a primary contact perspective and from the moving crew and driver. Most importantly everything made it safely! I would highly recommend.

The men who moved us from our home were wonderful and accommodating to our shifting needs. Each were positive contributors to a pleasant experience. We thank them all for ... Read More The men who moved us from our home were wonderful and accommodating to our shifting needs. Each were positive contributors to a pleasant experience. We thank them all for their professionalism.

We received our belongings on time. We appreciate the professionalism during the transaction from beginning to delivery from our driver Chris, We received our belongings on time. We appreciate the professionalism during the transaction from beginning to delivery from our driver Chris,

Our experience with Bekins was horrible. We moved cross country this summer. The van was 11 days late in arriving past the expected date and 6 days past the last date for ... Read More Our experience with Bekins was horrible. We moved cross country this summer. The van was 11 days late in arriving past the expected date and 6 days past the last date for arrival. Our entire load was taken off our first truck and put onto a second truck before finally arriving almost 2 weeks late. An entire large box of china, glasses, and irreplaceable family treasures which had been packed carefully and with a lot of padding, were broken. No doubt being moved a total of 3 times very well could have been the cause. The first week without our things we camped out in the new house on an air mattress. The second week, we moved to a hotel which we were reimbursed for by Bekins with half of our meals. The people who we dealt with in Customer Service did not exhibit concern for our plight and seemed to be in no hurry to solve the problem. There was no excuse for our van being so absurdly late or for Bekins making our move so much more stressful and upsetting than it needed to be. We asked for a partial refund of our move cost and were told that the hotel/meal refund was all they do. I would not recommend that anyone use Bekins. They did not deliver our things intact or in the time frame specified. Bekins let us down.