There is no place like home, but moving can make it feel like a distant dream.
Moving is one of life’s most stressful events—right up there with divorce and job changes.
But the good news is, it doesn’t have to be. With over 40 million Americans moving each year, you are certainly not alone.
However, many people find themselves lost when choosing the right moving company.
With hundreds of options and hidden fees, knowing how to compare moving companies can save you both time and money.
Did you know that, on average, hiring professional movers can range from $1,200 for a local move up to $5,500 for an interstate move?
Even a minor oversight in choosing the right mover can potentially cost you hundreds of dollars more than you expected.
For instance, a recent study found that nearly 30% of Americans faced unexpected additional charges when moving, primarily because they didn’t fully understand their contract.
But it’s not just about cost—safety and reliability are just as crucial.
Approximately 13% of Americans have reported issues with lost or damaged items during moves.
This is why choosing a reliable mover isn't just about who's cheaper but also about who can be trusted with your valuable belongings.
How to choose between moving companies and which questions to ask upfront can make all the difference in having a smooth or stressful move.
So, where do you start? Let’s find out step-by-step.
Different Types of Moving Services
Before getting into comparisons, it's essential to know what types of moving services are out there.
You can categorize moving companies into three main types:
Full-Service Movers
They handle everything from packing your items, transporting them, and even unpacking them at your destination.
Moving Container Services
Different companies drop off a storage container at your location.
You load it, and then they transport it.
This is a good middle-ground option if you are comfortable packing but don't want to drive a truck.
Truck Rental Companies:
If you are looking for the cheapest way to move, renting a moving truck can save you a lot of money.
However, this option involves the most labor, as you have to pack, load, drive, and unload everything yourself​.
How to Choose Between Moving Companies
When choosing a best moving company, you want to ensure they offer services matching your needs.
It’s not just about price; it’s about getting the right fit for your move.
So, what points should you consider when evaluating movers based on the services they offer?
Packing and Unpacking Services
Not every moving company offers packing and unpacking services, and those that do often charge extra.
If you are someone who doesn’t have the time or ability to pack up an entire household, this service can be invaluable.
A recent survey found that nearly 48% of Americans would rather pay a little more to have professionals handle packing and unpacking.
When looking for this service, ask whether the company offers partial packing or if they require a full-service option.
Specialty Item Handling
Not all movers have the expertise or equipment to handle delicate, high-value items.
Look for companies that specialize in moving fragile or oversized items.
13% of people have had at least one item damaged during a move due to improper handling.
Ask your movers about their experience and any additional charges for specialty item handling.
Short-Term and Long-Term Storage Options
If you are not able to move directly into your new home or need to declutter before selling your house, storage options can be a lifesaver.
According to the American Moving and Storage Association (AMSA), about 18% of people use storage services during their moves.
Look for companies that offer both short-term and long-term storage solutions. Make sure the storage facilities are climate-controlled and monitored 24/7 for security.
Vehicle Transport and Shipping
Many offer vehicle transport as part of their services.
The average cost for vehicle transport ranges between $500 and $1,500, depending on the distance and size of the vehicle.
Always inquire about enclosed vs. open carrier options, as this can significantly impact the safety of your vehicle during transport.
Disassembly and Reassembly of Furniture
If your move involves large pieces of furniture that need to be disassembled and reassembled, check those movers that offer this service.
Companies that handle furniture disassembly and reassembly can save you time and prevent damage during transport.
The typical cost for this service ranges from $50 to $150 per hour.
Always verify whether this is included in your quote or if it’s considered an add-on service.
Insurance and Liability Coverage
One of the most overlooked yet critical aspects of a move is insurance and liability coverage.
Basic coverage (often called “released value protection”) usually only compensates 60 cents per pound, which may not cover the value of your items.
Look for companies that offer Full Value Protection (FVP), where damaged or lost items are repaired, replaced, or reimbursed at their full current value.
Moving Companies Quotes
When it comes to getting quotes, transparency is key.
A reputable moving company will offer you an in-home estimate or a virtual walkthrough to give you a more accurate price.
Binding vs. Non-Binding Estimates: A binding estimate locks in your cost. At the same time, a non-binding one could see your final bill exceed the initial quote.
The 110% Rule: Legally, a company cannot charge you more than 110% of a non-binding estimate, which gives you some cost protection​.
Make sure to get quotes from at least three companies to compare moving companies effectively.
This will give you a starting point to evaluate the pricing of different companies and identify any red flags.
How to Evaluate Reputation and Reviews of Moving Companies
When comparing moving companies, looking beyond just the price is crucial.
A company’s reputation is an excellent indicator of the quality of service you can expect.
Here’s how to research:
Check the Better Business Bureau (BBB): Check if the company has any unresolved complaints. Look for companies with an A+ rating.
Read Customer Reviews on Multiple Platforms: Websites like Google Reviews and specialized platforms like My Good Movers aggregate user experiences.
Check Their Licensing and Insurance: Interstate movers should have a valid Department of Transportation (DOT) number, while local movers should comply with state regulations​.
How to Compare Costs and Hidden Fees
Comparing costs when moving can be tricky because what you see in the initial quote isn’t always what you end up paying.
Moving companies have a lot of different factors that influence their pricing. Unfortunately, not all companies are upfront about the true cost.
Base Costs – The Starting Point
When you first contact a moving company, they will provide you with an estimate based on a few standard factors:
Distance: Are you moving locally, long-distance, or even internationally? Local moves typically cost around $80 to $100 per hour for a two-person team. On the other hand, long-distance moves could range from $2,000 to $5,000, depending on the miles covered.
Weight or Volume of Belongings: Some movers charge based on the weight of your items, while others calculate costs based on the volume.
Labor: The number of movers and hours needed can significantly affect costs. For example, a move that takes four hours for a team of two movers costs around $400, while a more complex job requiring four movers for eight hours can easily surpass $1,500.
Hidden Fees - The Sneaky Add-Ons
Unfortunately, it’s not uncommon to hear about movers who charge more than expected due to hidden fees.
Long Carry Fee: If the moving truck can't park close to your home, movers might charge extra for carrying items a longer distance—typically over 50 to 75 feet. This fee can range from $75 to $200.
Stair Carry Fee: If the movers have to take the furniture up or down flights of stairs, you can expect a fee per flight, which could range from $50 to $100.
Elevator Fee: Similar to the stair carry fee, movers who need to use an elevator charge an additional fee, especially in high-rise buildings.
Storage Fees: If your new home isn't move-in ready and you need storage, some companies charge $100 to $300 per month.
Fuel Charges: Many companies add a fuel surcharge to account for gas costs. This fee is usually calculated based on a percentage of the total move cost, which is around 10%.
Packing Materials and Services: Boxes, tape, and bubble wrap aren’t free. If the company provides them, you might see charges for each material.
Handling Special Items: Moving specialty items can add additional fees that can range from $100 to $500 or more
Standard Moving Costs and Potential Fees
| Cost Component | Typical Price Range | Description |
|---|---|---|
| Base Rate (Hourly) | $80 - $100 per hour | For local moves. Typically, it includes two movers and one truck. |
| Distance Charge | $0.50 - $1 per mile | Applies to long-distance moves. Based on total miles traveled. |
| Weight-Based Charge | $0.50 - $1 per pound | Weight of belongings. Common in interstate moves. |
| Long Carry Fee | $75 - $200 | Applies if the distance from truck to home exceeds 75 feet. |
| Stair Carry Fee | $50 - $100 per flight | Charged for each flight of stairs movers have to use. |
| Elevator Fee | $75 - $150 | Applied when movers must use an elevator to carry items. |
| Storage Fee | $100 - $300 per month | For storing belongings in the mover’s facility. |
| Fuel Charge | 5% - 10% of total move cost | Based on distance. Accounts for gas costs, usually for long-distance moves. |
| Packing Services | $300 - $1,200+ | Costs depend on volume and difficulty. May include packing materials. |
| Specialty Items Fee | $100 - $500 per item | Handling pianos, pool tables, large antiques, or anything requiring special care. |
| Disassembly/Reassembly | $50 - $150 per hour | Charged for disassembling and reassembling large items (beds, desks, etc.). |
| Weekend or Peak Season Fee | 10% - 20% surcharge | Applies for moves during weekends or peak seasons (May-September). |
| Cancellation Fee | Up to 50% of the deposit | Some companies may keep part of your deposit if you cancel within a certain period. |
Tips for Managing Costs
Get Multiple Quotes: Contact at least three companies to understand the cost structure. Don't settle for the first estimate you get.
Ask for a Binding Estimate: This locks in the cost and prevents last-minute surprises. Make sure it’s detailed and includes all potential add-ons.
Read the Fine Print: Go through the contract carefully to spot any hidden fees. If something doesn’t make sense, ask the company for clarification.
Plan Your Move Off-Peak: Moving during the offseason (fall and winter) can save you money. Prices tend to be lower, and companies are more willing to negotiate.
Questions to Ask Before Signing a Contract
Once you have narrowed down your options, here are a few questions to ask:
- What is your cancellation policy?
- Can you provide a list of references?
- What is your dispute settlement program?
- Do you have experience with moves similar to mine (e.g., long-distance, corporate, etc.)?
A professional and reliable moving company should have no issues answering these questions.
