US Interstate and Rail

Most dishonest company I have ever encountered. Rip off and most of our furniture was damaged. There is a special place in hell for people that make a living doing this t ... Read More Most dishonest company I have ever encountered. Rip off and most of our furniture was damaged. There is a special place in hell for people that make a living doing this to their customers. They are really bad! Do not use under any circumstances.

Hired them for a long distance moved and the price increased significantly three times including on the day of the move. They were not prepared to pack even though we pai ... Read More Hired them for a long distance moved and the price increased significantly three times including on the day of the move. They were not prepared to pack even though we paid for a full pack. The driver threatened us. When I tried to contact them to resolve both during and after they would not answer calls or emails. Reported them to the BBB and they didn’t respond to them either. Stole over $3k.

I hired them in June to move me 6 hours away. Nothing we agreed on happened. They sold my contract to another company that proceeded to demand almost $5000 more after 70% ... Read More I hired them in June to move me 6 hours away. Nothing we agreed on happened. They sold my contract to another company that proceeded to demand almost $5000 more after 70% of my belongings were on the truck. The men demanded (and I DO mean demanded) $350 each for a "tip." They held my belongs 7 weeks. When they arrived my sectional was soaked as well as my other furniture. Most of my things were damaged. This $2,100 move cost me $12,000 by the time I paid them, "tips", and items I needed to buy to survive until my stuff arrived...like a bed, mattress, kitchen items, a loveseat, lamps, window coverings, washer and dryer...you get the picture. It was supposed to be a 3 day move so my work attire was all packed. I had to buy new clothes, shoes, everything. I am in contact with the States Attorney's office in two states. Hopefully they will stop these people.

Picked up from my dad's home in Utah first week of August and was supposed to bring to Virginia.It is December 25.They supposedly lost all his stuff. He is retired milita ... Read More Picked up from my dad's home in Utah first week of August and was supposed to bring to Virginia.It is December 25.They supposedly lost all his stuff. He is retired military and his intire life was in that truck. Everything he got from overseas, military awards, pictures that can never be replaced , clothes, furniture , hunting and fishing gear old baseball card. Most important thing is his deceased wife's belongings. Our Lawyer will be contacting yall soon

I will forever be glad that I put my faith in these individuals to care for my irreplaceable possessions. My stuff was safely wrapped and sent to me without a scratch. In ... Read More I will forever be glad that I put my faith in these individuals to care for my irreplaceable possessions. My stuff was safely wrapped and sent to me without a scratch. Incredible service like this is unheard of! Strongly suggested!

Whether a long-distance move is in the works, I would heartily suggest US Interstate and Rail to anybody. They genuinely surpassed my expectations in every aspect, and I ... Read More Whether a long-distance move is in the works, I would heartily suggest US Interstate and Rail to anybody. They genuinely surpassed my expectations in every aspect, and I am ecstatic about the service they provided.

They require a deposit and then double the price. If the client terminates the transaction, the company does not return the deposit. They promise to accept credit card pa ... Read More They require a deposit and then double the price. If the client terminates the transaction, the company does not return the deposit. They promise to accept credit card payment, but then add a 5% surcharge. They cheat when estimating cargo volume. After all these scams, they still extort tips. If you want the full measure of deception, fraud and extortion, deal with this company.

We had great support from the staff when we relocated our business. Capable, pleasant, successful, and interesting. I was satisfied with the work they did. I highly recom ... Read More We had great support from the staff when we relocated our business. Capable, pleasant, successful, and interesting. I was satisfied with the work they did. I highly recommend this company!

US Interstate and Rail was an incredible help for me and my family when I had to relocate from our house of many happy memories because of my children’s schooling. Thei ... Read More US Interstate and Rail was an incredible help for me and my family when I had to relocate from our house of many happy memories because of my children’s schooling. Their kind aid in packing our precious possessions was invaluable. We will be eternally thankful to them.

The moving crew's professionalism and quickness in handling my expensive crystal collection shocked me. They diligently wrapped each component and transported them withou ... Read More The moving crew's professionalism and quickness in handling my expensive crystal collection shocked me. They diligently wrapped each component and transported them without a scratch. strongly advised!