Next Door Relocators

Terrible experience! They upcharge for every little thing – after agreeing on a price, they tried adding fees for “extra stairs” at my new place, which was already ... Read More Terrible experience! They upcharge for every little thing – after agreeing on a price, they tried adding fees for “extra stairs” at my new place, which was already included in the initial quote! My bed frame arrived damaged, and my dining table was completely scratched. Customer service was rude and refused to help, saying it wasn’t their responsibility. Steer clear from them!

The most inexperienced movers I’ve hired to date! These movers clearly didn’t know what they were doing – they dropped boxes, scratched my sofa, and left a mess in ... Read More The most inexperienced movers I’ve hired to date! These movers clearly didn’t know what they were doing – they dropped boxes, scratched my sofa, and left a mess in every room. One of them even asked to borrow tools from me because they “forgot” theirs. This was easily the worst moving experience I’ve ever had!

The movers worked tirelessly to complete the assignment despite being three hours late. Many items were damaged or scratched, and some were even left behind. ... Read More The movers worked tirelessly to complete the assignment despite being three hours late. Many items were damaged or scratched, and some were even left behind.

They failed miserably in finishing the assignment. They said my couch wouldn't fit through my door, so they left it in the hallway. My last resort was to hire a handyman ... Read More They failed miserably in finishing the assignment. They said my couch wouldn't fit through my door, so they left it in the hallway. My last resort was to hire a handyman to disassemble it and transport it inside.

HORRIBLE experience with this moving company. DO NOT hire them. After a walkthrough of all items needing to be transported- the quote given was DOUBLED the day of our mov ... Read More HORRIBLE experience with this moving company. DO NOT hire them. After a walkthrough of all items needing to be transported- the quote given was DOUBLED the day of our move. Employees were not only degrading (I felt unsafe in conversations with them), they were talking about us and our belongings in Spanish. They were careless with our items, rude, and deliberately ignored our phone calls. They held our items after doubling the price and refused to give them back to us. I will be looking into what action can be taken to ensure that people know what a horrible company this is.

It's possible that my estimation was off, but this company's price hike is quadruple what I anticipated. It's OK, I have paid for it. When the truck with our furniture ar ... Read More It's possible that my estimation was off, but this company's price hike is quadruple what I anticipated. It's OK, I have paid for it. When the truck with our furniture arrived, only one of the movers was there, so my husband, who was quite ill with liver disease and, had to help.

Even if the vehicle is delayed beyond the three-day window, you won't receive a phone call. You need to make touch with them since they are all blinking on the dashboard. ... Read More Even if the vehicle is delayed beyond the three-day window, you won't receive a phone call. You need to make touch with them since they are all blinking on the dashboard. You beg for a refund since you have to get back to your house, but they don't give it to you. It is your fault that the move can't be finished since you really must go back to your house right now and just can't be away for another four days until a new truck is delivered.

I had to move in four days, and time was killing me every second. After looking everywhere, I booked Next Door Relocators. But here I wanna be honest; I regret using Next ... Read More I had to move in four days, and time was killing me every second. After looking everywhere, I booked Next Door Relocators. But here I wanna be honest; I regret using Next Door Relocators moving services for my move. They ruined several of my household items, including costly electronic equipment, and then denied responsibility for the damage. They were unprofessional and dishonest, and I wouldn't trust them with my belongings again. They have terrible customer service, and their packing is also poor. Idiots!

Next Door Relocators moving services scammed me by demanding payment in full before completing the move. I had to move from two bedroom house to a three-bedroom house in ... Read More Next Door Relocators moving services scammed me by demanding payment in full before completing the move. I had to move from two bedroom house to a three-bedroom house in RI near the beach. When they arrived at my new home, they refused to unload my sofa set and other furniture items until I paid the full amount, even though they hadn't completed the job yet. They also broke my bedroom furniture and didn't apologize. It was an extremely stressful and uncomfortable situation. I had invested my money along with my trust in this company, but they messed it up.

I had been doing two jobs, so watching the move was impossible; I thought this company wouldn't take advantage of me and would provide the best services but Guess what? I ... Read More I had been doing two jobs, so watching the move was impossible; I thought this company wouldn't take advantage of me and would provide the best services but Guess what? I was wrong. Next Door Relocators moving services lied about their pricing. They promised me a flat rate for my move but added several hidden fees that significantly increased the final cost. You'll pay for this soon!!! I felt scammed and deceived by their dishonest business practices. It's not good to cheat people while looking them in the eye.