Hello Movers LLC

At least in my opinion, they are great at almost every action. Both the planning of Carl and the delivery of David are good. They did a wonderful job. At least in my opinion, they are great at almost every action. Both the planning of Carl and the delivery of David are good. They did a wonderful job.

Hello Movers LLC scheduled two folks to pack for us. After a reschedule, James and Jack showed up on time, unloaded the big stuff, and we'd definitely use them again. ... Read More Hello Movers LLC scheduled two folks to pack for us. After a reschedule, James and Jack showed up on time, unloaded the big stuff, and we'd definitely use them again.

We were inspired by the movers’ abilities. The couch was uncovered and placed in the living room, the coffee table was reassembled and put in front of it. The TV stand ... Read More We were inspired by the movers’ abilities. The couch was uncovered and placed in the living room, the coffee table was reassembled and put in front of it. The TV stand was also put back together and placed against the wall. The bed was put together and made in the bedroom, and the nightstand was placed next to it. We thanked them for their hard work and tipped them well.

The relocation team had an excellent grasp of logistics. They coordinated the entire process impeccably and kept us informed every step of the way. The relocation team had an excellent grasp of logistics. They coordinated the entire process impeccably and kept us informed every step of the way.

The team of 3 movers was honest, diligent and handled my possessions carefully during the relocation. I would hire again, and I have already suggested it to everyone. Tha ... Read More The team of 3 movers was honest, diligent and handled my possessions carefully during the relocation. I would hire again, and I have already suggested it to everyone. Thank you very much.

Hello Movers LLC is awesome to work with! Before the move, they talked with us a lot to make sure everything was clear. On moving day, it was perfect! We had one place to ... Read More Hello Movers LLC is awesome to work with! Before the move, they talked with us a lot to make sure everything was clear. On moving day, it was perfect! We had one place to pick up stuff and three places to drop it off—pretty complicated, right? But the workers were cool and never said no. I totally recommend them for moving stuff!

Getting the quote and then moving into my new flat in a different state were both great experiences. In every contact I had, people were both professional and friendly. N ... Read More Getting the quote and then moving into my new flat in a different state were both great experiences. In every contact I had, people were both professional and friendly. Nothing went wrong with the move, and the movers even helped me put my things in order. This company is great if you want an easy and stress-free move.

Throughout the move, the team communicated well. They asked questions when unsure about where specific items should go and provided updates on their progress. The foreman ... Read More Throughout the move, the team communicated well. They asked questions when unsure about where specific items should go and provided updates on their progress. The foreman was easy to reach by phone, which provided peace of mind during the transit.

Hello Movers LLC was disappointing. Aaron, Doug, and Joseph lacked professionalism and were neither friendly nor courteous throughout the process. They worked slowly and ... Read More Hello Movers LLC was disappointing. Aaron, Doug, and Joseph lacked professionalism and were neither friendly nor courteous throughout the process. They worked slowly and carelessly, leading to damaged belongings during the move.

ZERO STARS - Absolutely Terrible Experience I recently used Hello Movers for my move from Lakeland to Lake Mary, FL, and it was the worst moving experience I have ever ha ... Read More ZERO STARS - Absolutely Terrible Experience I recently used Hello Movers for my move from Lakeland to Lake Mary, FL, and it was the worst moving experience I have ever had. I was initially quoted $1,706.25 for the move, including a $350 fuel surcharge, which seemed reasonable. However, the final bill was an outrageous $2,037.50, with no clear justification for the extra charges. Here are the major issues I encountered: 1. Deceptive Pricing:The movers were dispatched from a location much farther away than initially disclosed, resulting in travel time nearly double the original estimate. This additional travel time was not communicated to me and significantly increased the cost. It's a blatant case of bait and switch. 2. Unjustified Break Charges: The movers took a lunch break during the move, and I was billed for this downtime. According to the contract and standard industry practices, I should not be charged for movers' breaks. This is highly unprofessional and unethical. 3. Lack of Transparency: Despite multiple requests, I was never provided with a detailed breakdown of the charges. The company failed to explain the sudden increase in cost and ignored my inquiries. This lack of transparency is unacceptable. 4. Poor Customer Service: When I tried to dispute the charges, I was met with rude and dismissive responses. The customer service team showed no interest in addressing my concerns or providing a fair resolution. I dealt with Nicole, Gilbert and their father Xavier whom may sounds like a nice family business but theyâ re really just rude bullies. 5. Overpriced Materials: I was charged exorbitant rates for packing materials, far above what was initially quoted. This added to the already inflated bill and felt like an attempt to squeeze every possible dollar from me. In summary, Hello Movers exemplifies everything that can go wrong with a moving company: deceptive pricing, unethical practices, poor communication, and terrible customer service. I would strongly advise anyone considering their services to look elsewhere. Save yourself the headache and choose a company that values honesty and customer satisfaction. Avoid Hello Movers at all costs!