Cita Van lines

The worst service provider I've dealt with in a long time--maybe in my whole life. They tried to overcharge me at every step of the move. For example, all my stuff fit in ... Read More The worst service provider I've dealt with in a long time--maybe in my whole life. They tried to overcharge me at every step of the move. For example, all my stuff fit in their truck upon pickup. Yet, they charged me for a volume that was above their truck's capacity. I could only revert this overcharge after 3 hours on the phone. Then, they sold my load to another driver for delivery. This driver simply left my house before finishing the job, saying he was too tired. Also, many items were broken upon arrival, but they refused to take any responsibility. Stay away from this company if you can.

They meticulously wrapped all our framed photos, ensuring the glass didn't crack during the move. Great attention to detail! They meticulously wrapped all our framed photos, ensuring the glass didn't crack during the move. Great attention to detail!

I had to relocate my workplace to WI, and the crew made the process smooth. They arrived at the anticipated time, and their ability to work together effectively was remar ... Read More I had to relocate my workplace to WI, and the crew made the process smooth. They arrived at the anticipated time, and their ability to work together effectively was remarkable. They labeled and packed all of our office furniture so that it could be easily reassembled after the move. The movers went above and beyond in their service to us, and we greatly appreciate it.

John and David started by carefully wrapping every picture frame and lamp in bubble wrap. I swear, the team used enough bubble wrap to fill a swimming pool! But it made m ... Read More John and David started by carefully wrapping every picture frame and lamp in bubble wrap. I swear, the team used enough bubble wrap to fill a swimming pool! But it made me feel so much better knowing my fragile things were safe. They had wardrobe boxes where they hung all my clothes directly from the box – no wrinkles! The whole process was smooth sailing.

Cita Van lines kept me informed every step of the way. From the very first call, they answered all my questions patiently. They sent me emails with updates about my move ... Read More Cita Van lines kept me informed every step of the way. From the very first call, they answered all my questions patiently. They sent me emails with updates about my move and called me the day before to confirm everything. The movers themselves were great at communicating too, letting me know what they were doing and asking me if I had any questions.

The Cita Van lines movers were so strong! They carried all my heavy furniture down the stairs without a single bump. They also moved my giant fridge and disconnected/reco ... Read More The Cita Van lines movers were so strong! They carried all my heavy furniture down the stairs without a single bump. They also moved my giant fridge and disconnected/reconnected the water line! I wouldn't have known how to do that myself, and they saved me the hassle of calling a plumber.

The team of movers were like a well-oiled machine. They arrived fifteen minutes early, ready to work. Each mover wore gloves to protect my belongings and themselves. They ... Read More The team of movers were like a well-oiled machine. They arrived fifteen minutes early, ready to work. Each mover wore gloves to protect my belongings and themselves. They used padding around door frames to prevent any accidental bumps. I was impressed by their attention to detail in packing delicate items. They took extra care with my dresser, ensuring it was wrapped securely in blankets and strapped in place.

We’re thrilled about how our experience turned out with them. The last moving company we contacted for our office relocation cancelled on us abruptly and left us strand ... Read More We’re thrilled about how our experience turned out with them. The last moving company we contacted for our office relocation cancelled on us abruptly and left us stranded. Luckily, this company was nearby and we reached out to them quickly and we were relieved when they booked our move on short notice. Their movers arrived promptly the next day and carefully packed all machinery, office records and some furniture with special care. Thankfully, the delivery was quick too and we could set up our office easily too. We cannot thank them enough for coming to our aid!

These movers are the best! Throughout the move from AZ to SD, they were considerate, professional, and efficient. They moved me out fast while taking great care of my stu ... Read More These movers are the best! Throughout the move from AZ to SD, they were considerate, professional, and efficient. They moved me out fast while taking great care of my stuff. 10/10!

Moving from TX to NY was enjoyable overall! Charles and his team stayed in touch the whole time, and Joseph checked in during the move to make sure everything was going w ... Read More Moving from TX to NY was enjoyable overall! Charles and his team stayed in touch the whole time, and Joseph checked in during the move to make sure everything was going well.